Summary
Overview
Work History
Education
Skills
Schooling Education
Affiliations
Languages
Timeline
Generic

Mithun Kailash

Chennai

Summary

Dynamic professional with a proven track record at Sri Ambaal Gold House, excelling in sales management and customer relationship building. Leveraged cross-selling techniques and sales strategy development to significantly enhance revenue growth. Expert in creating impactful marketing strategies and resolving billing discrepancies, demonstrating a unique blend of negotiation prowess and financial acumen. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

2
2
years of professional experience

Work History

Salesperson

Sri Ambaal Gold House
Chennai
08.2022 - Current
  • Provided excellent customer service by answering customer questions and helping them select the perfect piece of jewellery.
  • Developed marketing strategies for new products or services offered by the company.
  • Organized displays to maximize visibility of merchandise and attract potential buyers.
  • Utilized sales techniques to close transactions with customers while meeting store goals for revenue growth.
  • Maintained knowledge of current trends in the jewellery industry.
  • Managed data entry into point-of-sale systems including entering sales information, pricing items and completing customer transactions.
  • Greeted and assisted customers to foster positive experiences.
  • Recognized security risks to properly handle situations.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Operated register, handled cash and processed credit card transactions.
  • Developed key customer relationships to increase sales.

Billing Executive

Sri Ambaal Gold House
Chennai
08.2022 - Current
  • Collaborated with sales team members to understand new pricing models, and discounts offered to customers.
  • Created and managed customer accounts, including pricing and payment terms.
  • Processed customer payments and generated monthly statements.
  • Prepared invoices for customers based on product and service usage or flat fees.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Resolved customer inquiries regarding billing discrepancies.
  • Maintained up-to-date records of all billing activities in an organized manner.
  • Collaborated with sales team members to understand new pricing models and discounts offered to customers.
  • Worked with team members to identify and develop process improvements.

Education

B.Com(honours) - Commerce

Vellore Institute of Technology, Chennai
Kelambakkam, Vandalur Road, Chennai-127

Skills

  • Reference selling
  • Cross-selling products and services
  • Sales management
  • Sales demonstration
  • Customer relationship building
  • Negotiation
  • Sales strategy development

Schooling Education

  • Completed 10th Grade at Lalaji Memorial International School with a score of 70%
  • Completed 12th Grade at Lalaji Memorial International School with a score of 76.6%

Affiliations

  • Youth Group Study Exchange Program, Malaysia
  • Contributed to Global Understanding for Sustainable Development

Languages

Tamil
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2

Timeline

Salesperson

Sri Ambaal Gold House
08.2022 - Current

Billing Executive

Sri Ambaal Gold House
08.2022 - Current

B.Com(honours) - Commerce

Vellore Institute of Technology, Chennai

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Mithun Kailash