Ginesys pos
Mithun Paul
Loss prevention officers
Kolkata
Summary
With excellent interpersonal and communication skills. Uniquely qualified to understand client needs and deliver risk management solutions.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
1
1
Language
Work History
Loss Prevention Officers
MUMUSO RETAIL PVT LTD
04.2024 - Current
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Store Manager
MUMUSO RETAIL PVT LTD
06.2022 - 03.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Head Cashier
MUMUSO RETAIL PVT LTD
05.2019 - 05.2022
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
Head Cashier
COSMO BAZAR
02.2018 - 04.2019
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Contributed to store promotions by informing customers of available discounts or special offers at checkout.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
Head Cashier
City Life Retail Pvt Ltd
05.2017 - 05.2018
- Processed refunds and exchanges in accordance with company policy.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer loyalty and retention.
- Communicated with customers and team members to solve problems.
- Maintained up-to-date knowledge of store policies, promotions, and products to provide accurate information to customers.
- Contributed to achieving store sales targets by suggesting additional purchases to customers, based on their needs and preferences.
- Oversaw implementation of new POS system, enhancing transaction efficiency.
- Managed cash drawer accuracy and security, minimizing discrepancies through meticulous cash handling and record-keeping.
- Promoted culture of excellence and continuous improvement among cashier team.
Cashier
City Life Retail Pvt Ltd
07.2015 - 11.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
City Life Retail Pvt Ltd
03.2013 - 10.2015
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
GUSTIA KHETRANATH HIGH SCHOOL
Barasat, India 04.2001 -
Skills
Crime prevention
Theft prevention
Physical security
Investigations
Security systems
Policy development
Teamwork
Problem-solving
Time management
Team leadership
CCTV systems
Team building
Data analysis
Software
Timeline
Loss Prevention Officers
MUMUSO RETAIL PVT LTD
04.2024 - Current
Store Manager
MUMUSO RETAIL PVT LTD
06.2022 - 03.2024
Head Cashier
MUMUSO RETAIL PVT LTD
05.2019 - 05.2022
Head Cashier
COSMO BAZAR
02.2018 - 04.2019
Head Cashier
City Life Retail Pvt Ltd
05.2017 - 05.2018
Cashier
City Life Retail Pvt Ltd
07.2015 - 11.2016
Sales Associate
City Life Retail Pvt Ltd
03.2013 - 10.2015
High School Diploma -
GUSTIA KHETRANATH HIGH SCHOOL
04.2001 -
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