Mithun Ramkumar
Bangalore
Summary
I am a dedicated professional with a strong work ethic and a keen curiosity that drives my detailed-oriented approach. My commitment to integrity ensures that I deliver exceptional results with high standards.
Overview
5
5
years of professional experience
Work History
Deputy Manager - Service Designer
Vodafone
Bangalore
06.2023 - Current
- Worked closely with the project team in developing end-to-end process documentation, encompassing processes such as 'Lead to Contract', 'Order to Cash', 'Usage to Cash', and 'Trouble to Resolve' for efficient product delivery.
- Collaborated with various stakeholders including Project Manager, Product Manager, Technology Product Owner, Business Analyst, IT Solution Architect and Test Manager on Agile projects.
- My current role also involves active participation in the eTOM framework for TM Forum.
Assistant Manage - Pricing & Commercial Specialist
Vodafone
Bangalore
04.2021 - 05.2023
- Served as a trainer for team members, new joiners, and partners on the pricing process while also acting as an SME for Global Customers.
- Worked on complex bid based on experience and scenarios.
- Drive continual service improvements within the pre-sales operations.
Senior Executive - Pricing & Commercial Specialist
Vodafone
Bangalore
11.2019 - 03.2021
- Provided competitive pricing for Fixed Line Products to Global Customers in accordance with agreed SLA and internal commercial governance rules.
- Managing dedicate Customer Account from pricing point of view, such as Cisco, Amazon, Air Products, TATA, Oracle, etc.
Education
Bachelor of Management Studies - Financial Service
Jain University
Bangalore, India06-2018
Skills
- Strong Communication - Verbal, Written and Presentation
- Leadership skills
- Project Management
- Coaching and Mentoring
- Team Leading skills
- Goal Oriented and Quick Learned
- Microsoft Office
Languages
English
First Language
Kannada
Advanced (C1)
C1
Malayalam
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
Hobbies
During my leisure time, I spend my time playing football, learn to play the guitar and game on my console.
Timeline
Deputy Manager - Service Designer
Vodafone
06.2023 - Current
Assistant Manage - Pricing & Commercial Specialist
Vodafone
04.2021 - 05.2023
Senior Executive - Pricing & Commercial Specialist
Vodafone
11.2019 - 03.2021
Bachelor of Management Studies - Financial Service
Jain University