Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic
Mithun Ramkumar

Mithun Ramkumar

Bangalore

Summary

I am a dedicated professional with a strong work ethic and a keen curiosity that drives my detailed-oriented approach. My commitment to integrity ensures that I deliver exceptional results with high standards.

Overview

5
5
years of professional experience

Work History

Deputy Manager - Service Designer

Vodafone
Bangalore
06.2023 - Current
  • Worked closely with the project team in developing end-to-end process documentation, encompassing processes such as 'Lead to Contract', 'Order to Cash', 'Usage to Cash', and 'Trouble to Resolve' for efficient product delivery.
  • Collaborated with various stakeholders including Project Manager, Product Manager, Technology Product Owner, Business Analyst, IT Solution Architect and Test Manager on Agile projects.
  • My current role also involves active participation in the eTOM framework for TM Forum.

Assistant Manage - Pricing & Commercial Specialist

Vodafone
Bangalore
04.2021 - 05.2023
  • Served as a trainer for team members, new joiners, and partners on the pricing process while also acting as an SME for Global Customers.
  • Worked on complex bid based on experience and scenarios.
  • Drive continual service improvements within the pre-sales operations.

Senior Executive - Pricing & Commercial Specialist

Vodafone
Bangalore
11.2019 - 03.2021
  • Provided competitive pricing for Fixed Line Products to Global Customers in accordance with agreed SLA and internal commercial governance rules.
  • Managing dedicate Customer Account from pricing point of view, such as Cisco, Amazon, Air Products, TATA, Oracle, etc.

Education

Bachelor of Management Studies - Financial Service

Jain University
Bangalore, India
06-2018

Skills

  • Strong Communication - Verbal, Written and Presentation
  • Leadership skills
  • Project Management
  • Coaching and Mentoring
  • Team Leading skills
  • Goal Oriented and Quick Learned
  • Microsoft Office

Languages

English
First Language
Kannada
Advanced (C1)
C1
Malayalam
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2

Hobbies

During my leisure time, I spend my time playing football, learn to play the guitar and game on my console.

Timeline

Deputy Manager - Service Designer

Vodafone
06.2023 - Current

Assistant Manage - Pricing & Commercial Specialist

Vodafone
04.2021 - 05.2023

Senior Executive - Pricing & Commercial Specialist

Vodafone
11.2019 - 03.2021

Bachelor of Management Studies - Financial Service

Jain University

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Mithun Ramkumar