Mitika Gala
Mumbai
Summary
Results-driven professional with over five years of experience in supporting admissions processes and event management. Skilled in communication, organization, and adaptability, contributing to seamless candidate experiences and successful academic events.
Overview
8
8
years of professional experience
Work History
Asst Manager
SP Jain School of Global Management
mumbai
04.2018 - Current
- Coordinated academic events and workshops for diverse student groups to enhance engagement.
- Managed customer service inquiries and complaints efficiently, ensuring timely resolutions.
- Assisted in the planning and execution of virtual information sessions for potential students.
- Maintained applicant databases and tracked inquiries using management systems effectively.
- Provided support during admissions processes by answering queries from prospective students.
- Organized campus tours, open houses, and other events to introduce potential students to the university.
- Assisted in processing applications, verifying documents, completing forms, and maintaining accurate records of applicant data.
- Participated in career fairs and educational expositions as a representative of the college's admissions office.
- Coordinated end-to-end recruitment processes to ensure smooth candidate experience.
Education
ECCEd - Kindergarten And Preschool Education
Safal Teachers Training
Mumbai08-2025
MBA - Human Resources Development
Universal School of Business Management
Mumbai 03-2014
BBA - Bachelors in Management Studies
S.K Somaiya Degree College
Vidhyavihar ,Mumbai03-2012
Skills
- Customer service
- Event coordination
- Problem solving
- Customer relationship management (CRM)
- Admissions support
- Scheduling and planning
Accomplishments
Awarded as Best student in Junior college.
Timeline
Asst Manager
SP Jain School of Global Management
04.2018 - Current
ECCEd - Kindergarten And Preschool Education
Safal Teachers Training
MBA - Human Resources Development
Universal School of Business Management
BBA - Bachelors in Management Studies
S.K Somaiya Degree College