ArcGIS suit of Products-ArcGIS Enterprise, ArcGIS Pro, ArcGIS Desktop ,Experienced in Developing Project Methodology and Server and Writing Training Materials ESRI Utility Network Management Project Management, Technical Proposal Web-GIS; ArcGIS Online
MITIKA GARG
Senior Solution Architect
Greater Noida West,Uttar Pradesh
Summary
Experienced Geospatial Solution Architect having 16 years of experience with expertise in pre sales and solution design, specializing in ESRI and Oracle technologies. Skilled GIS Database Administrator with a successful track record at HCL, showcasing proficiency in enterprise GIS, Utility Network, ArcFM, and Oracle Spatial. Demonstrated leadership in driving digital transformation initiatives for Utilities, Oil & Gas, and Government sectors. Proficient in client engagement, RFP response crafting, and end-to-end delivery of geospatial solutions.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Senior Solutions Architect
Oracle
Gurugram
08.2022 - Current
- Leading Geospatial pre-sales and solution architecture efforts across India for Oracle's spatial technologies, supporting Public Sector, Oil & Gas, Smart Cities, and Utilities Sector clients.
- Created effective maps, charts, and other images based on project-specific requirements.
- Providing expert guidance in aligning GIS applications with business needs through client workshops, demos, and solution presentations.
- Designing scalable enterprise GIS architectures using Oracle Spatial, Oracle Cloud, and integration with platforms like ESRI, Bentley, and Intergraph.
- Supporting all stages of spatial data lifecycle - from data capture (LiDAR, drone, satellite) to storage, visualization, analysis, and sharing.
- Advising internal teams and customers on OGC-compliant geospatial solutions and driving product enhancements in collaboration with Oracle product teams.
- Developing technical proposals, RFP responses, and proof-of-concept (PoC) implementations tailored to complex customer requirements.
- Mentoring consultants, building presales assets, and conducting internal enablement sessions.
- Regularly presenting Oracle's geospatial capabilities at industry forums, user conferences, and customer events.
- Assisted in the development of new business opportunities by providing expert geospatial consultations.
- Implemented advanced analytical techniques such as network analysis and spatial statistics for complex problem-solving tasks.
Senior Manager Presales (National Head Presales Utilities)
ESRI INDIA TECHNOLOGIES LIMITED
NOIDA
09.2015 - 07.2022
- Led national Pre-sales and solution architecture initiatives for Utilities domain, covering Electric, Gas, Water, and Telecom sectors.
- Spearheaded customer engagements, requirement discovery, solution, and RFP responses for large-scale GIS projects.
- Designed and demonstrated enterprise GIS solutions using ArcGIS Enterprise, ArcFM, Utility Network, and Web GIS tools.
- Conducted technical presentations, proof-of-concepts, and strategic workshops for senior stakeholders including CXOs, IAS officers, and technical committees.
- Configured Portals, dashboards, and field apps across domains such as City Gas, Oil & Gas pipelines, and Power Transmission.
- Provided technical leadership in Utility Network migration projects and represented ESRI India in webinars, conferences, and award-winning initiatives.
- Mentored regional Presales teams and collaborated with product and partner teams to align customer needs with ESRI platform capabilities.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Business Analyst
HCLTech
NOIDA
04.2010 - 08.2015
- Managed enterprise GIS database environments for major utility clients under R-APDRP programs in UttarPradesh and Haryana.
- Installed, configured, and administered Oracle Databases, ArcSDE, ArcGIS Server, and ArcFM across distributed environments.
- Led versioning, replication, and performance monitoring for ArcSDE databases supporting high-volume GIS editing workflows.
- Developed custom tools and web applications (using C#) for spatial analysis and visualisation, including the Road Crash Information System for VicRoads, Australia.
- Conducted UATs, user trainings, and on-site support for GIS applications coordinated with business users for change management and enhancements.
- Contributed to technical responses for RFPs/RFIs and managed disaster recovery (DC/DR) environments.
- Trainings to the users and internal team on Geospatial and business workflows.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand systems and procedures.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Photogrammetry Engineer
Luminous Engineering and Technology Services
NOIDA
06.2009 - 04.2010
- Executed photogrammetric workflows for international utility mapping projects (Cameroon), including 3D restitution, DEM/DTM generation, and ortho-photo processing using Leica and ERDAS tools.
- Delivered training on photogrammetry tools and techniques; conducted quality control for aerial triangulation outputs.
- Supported Pre-sales activities for SuperGIS products, contributing to early client engagements and solution positioning.
- Completed 6-month master's internship on large-scale mapping using 3D photogrammetry techniques.
Education
Master of Science - Geoinformatics
Symbiosis Institute of Geoinformatics
Pune 08.2007 - 05.2009
Bachelor of Science - Geology, Anthropology & Botany
University of Lucknow
Lucknow 08.2003 - 03.2006
12th - Maths , Biology , Physics , Chemistry And English
Central Board of School Certificate Examination
Lucknow 04.2002 - 03.2003
10th -
Central Board of Secondary Education Examination
Lucknow, India 04.2000 - 03.2001
Skills
Enterprise architecture design
Accomplishments
- Award of Excellence by NIIT technologies Private Limited - ESRI GIS and recognition for being a valuable team player for two consecutive years.
- Oracle Showing Oracle's value Award for Q2FY24.
- Part of ESRI India team for winning the AEGIS Graham Bell Award in 2018.
- Customer Choice Award for quarter achievements in 2017.
- Introduced training for emerging technologies, boosting team proficiency scores by approximately 15%.
- Increased proposal win rate by 25% year-over-year by delivering tailored geospatial solutions.
Additional Information
- Oracle Value's Award for FY24-Q2
- Award of Excellence, 2018 By NIIT technologies Pvt Limited (ESRI GIS)
- Customer choice awards for quarter achievements
- Awarded as “Valuable Team Player “for two consecutive years.
- Part of ESRI India team for winning the “AEGIS Graham Bell Award” in year 2018.
Software
Oracle Database- Apex, Oracle Spatial, Oracle Analytics
Oracle Cloud, Exadata
Schneider-ArcFM Desktop, ArcFM Web, ArcFM Server
Certification
ArcGIS Desktop Associate 19-001 certificate (ArcGIS Pro) (March 2021) Verification code: 3HFRDQE1LFV1QWC2
Interests
Geospatial innovation, Smart Utilities, Remote Sensing Trends, Mentoring GIS talent, Oracle Analytics, Nature Photography and Acrylic Painting
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Oracle Database 23ai Administration Certified Associate
05-2025
Oracle Cloud Infrastructure 2025 Certified AI Foundations Associate
04-2025
Oracle Cloud Infrastructure 2024 Certified Architect Associate
09-2024
Oracle Cloud Infrastructure 2023 Certified Architect Professional
09-2024
Oracle Autonomous Database Cloud 2023 Certified Professional
03-2024
Oracle Cloud Infrastructure 2023 AI Certified Foundations Associate
11-2023
Senior Solutions Architect
Oracle
08.2022 - Current
ArcGIS Online Administration Specialty 19-001 - (March2022) Verification code: 510DX7GCDEBQQJW3
03-2022
ArcGIS Desktop Associate 19-001 certificate (ArcGIS Pro) (March 2021) Verification code: 3HFRDQE1LFV1QWC2
03-2021
Senior Manager Presales (National Head Presales Utilities)
ESRI INDIA TECHNOLOGIES LIMITED
09.2015 - 07.2022
Business Analyst
HCLTech
04.2010 - 08.2015
Photogrammetry Engineer
Luminous Engineering and Technology Services
06.2009 - 04.2010
Master of Science - Geoinformatics
Symbiosis Institute of Geoinformatics
08.2007 - 05.2009
Bachelor of Science - Geology, Anthropology & Botany
University of Lucknow
08.2003 - 03.2006
12th - Maths , Biology , Physics , Chemistry And English
Central Board of School Certificate Examination
04.2002 - 03.2003
10th -
Central Board of Secondary Education Examination
04.2000 - 03.2001
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