Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mitsy  D'Souza

Mitsy D'Souza

Hospitality Educator
Mumbai

Summary

Well-versed hospitality expert with track record for consistently engaging students in stimulating and relevant material. Conscientious educator with learning objectives of each student in mind. Results-oriented Lecturer cognizant of test preparedness and student interest, adapting to feedback where necessary.

Overview

15
15
years of professional experience
21
21
years of post-secondary education
3
3
Certifications

Work History

Lecturer

IHMCTAN Mumbai
Mumbai
12.2016 - Current

Subjects taught : Application of computers (theory and practical), foundation in front office (theory and practical), communication skills, research methodology.

  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Participated and led committee meetings to remain aware of developments in subject.
  • Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
  • Created and designed quizzes, tests and projects to assess student knowledge.
  • Selected and designed lesson plans and curriculum to meet academic objectives.
  • Utilized distance learning technology to instruct students remotely.
  • Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
  • Led seminars and workshops to facilitate student learning and engagement and increase memory retention.
  • Collaborated with faculty and staff to create meaningful learning experiences.
  • Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
  • Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
  • Built strong rapport with students through class discussions and academic advisement.
  • Assessed students' progress and provided feedback to enhance learning.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
  • Provided hands on Training to students on IDS (Intellect Data Systems), a Property management System used in hotels for operations

Additional work responsibilities:

  • In charge of online Tenders done through a Government portal for various products/materials to be procured by the institute.
  • Redesigning/maintenance and uploads to the institute website.
  • Maintained records of students for IGNOU and ensured timely submission of the same to IGNOU through the academic year.
  • Also conducted IGNOU Term End exams for degree batch of students and completed relevant paperwork for the same.
  • Developed and maintained the intranet in order to encourage paperless assignments and tests.
  • In charge of procurement of technical equipment for the institute.
  • Team leader for All India admissions to the 3 year degree course in Hospitality for the institute since 2009.
  • Developed a software for calculating students attendance using php and MySQl.
  • Team leader for student matters and attendance recording.
  • Ensured timely updates about student matters and attendance to all faculty members as well as students, parents/guardians.
  • Implemented timely locker room inspections and also developed a lost and found system.
  • Designing banners and backdrops for Led Screens for various student events and functions

Assistant Lecturer

IHMCTAN Mumbai
Mumbai
07.2010 - 12.2016

Subjects taught:

Front office operations (theory and practical) Communication Skills, Application of Computers (theory and practical), research methodology.


  • Created new assignments for learning based on the curriculum to help students keep up to date with current requirements of the industry
  • Designed quizzes, mcqs and tests to assess student knowledge and obtain student feedback
  • Assessed exam papers, internal assessments in order to grade studentsstudents.
  • Provided hands on Training to students on IDS (Intellect Data Systems), a Property management System used in hotels for operationsoperatioperationsoperations

Additional work responsibilities:

  • Redesigning/maintenance and uploads to the institute website.
  • Maintained records of students for IGNOU and ensured timely submission of the same to IGNOU through the academic year.
  • Also conducted IGNOU Term End exams for degree batch of students and completed relevant paperwork for the same.
  • Developed and maintained the intranet in order to encourage paperless assignments and tests.
  • In charge of procurement of technical equipment for the institute.
  • Team leader for All India admissions to the 3 year degree course in Hospitality for the institute since 2009.
  • Developed a software for calculating students attendance using php and MySQl.
  • Team leader for student matters and attendance recording.
  • Ensured timely updates about student matters and attendance to all faculty members as well as students, parents/guardians.
  • Worked closely with a group of students to create the institute's newsletter.

Contractual Faculty

IHMCTAN Mumbai
Mumbai
06.2008 - 07.2010

Subjects taught :

Application of computers (theory and practical), communication Skills


  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Additional work responsibilities:

  • Worked with a team of faculty members to organise student events
  • Assisted in website maintenance.
  • Was part of a team for All India students admissions to the 3 year degree course in Hospitality.

Education

Diploma In Graphics And Web Design - Graphics And Web Design

Compufield
Mumbai
06.2021 - 06.2022

Masters In Travel And Tourism Management - Tourism And Travel Management

IGNOU
New Delhi
06.2010 - 06.2012

Diploma In Cyber Law - GLC 31 -

Asian School of Cyber Law
Pune
06.2012 - 06.2013

B.Sc. Hospitality And Hotel Administration - Hopitality

IHMCTAN Mumbai
Mumbai
06.2005 - 06.2008

Higher Secondary Certificate - General Science

R.D. National College
Mumbai
06.2003 - 06.2005

Secondary School Certificate -

Apostolic Carmel Convent High School
Mumbai
06.1991 - 05.2003

Skills

Classroom lecturing

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Certification

Certified Hospitality Trainer

Timeline

Diploma In Graphics And Web Design - Graphics And Web Design

Compufield
06.2021 - 06.2022

Certified Learning Facilitator

06-2017

Lecturer

IHMCTAN Mumbai
12.2016 - Current

Diploma In Cyber Law - GLC 31 -

Asian School of Cyber Law
06.2012 - 06.2013

Assistant Lecturer

IHMCTAN Mumbai
07.2010 - 12.2016

Masters In Travel And Tourism Management - Tourism And Travel Management

IGNOU
06.2010 - 06.2012

Oracle 9i certification course

06-2009

Contractual Faculty

IHMCTAN Mumbai
06.2008 - 07.2010

Certified Hospitality Trainer

06-2008

B.Sc. Hospitality And Hotel Administration - Hopitality

IHMCTAN Mumbai
06.2005 - 06.2008

Higher Secondary Certificate - General Science

R.D. National College
06.2003 - 06.2005

Secondary School Certificate -

Apostolic Carmel Convent High School
06.1991 - 05.2003
Mitsy D'Souza Hospitality Educator