MAYANK MITTAL
Noida
Summary
Experienced Dynamics 365 & Power Platform Consultant with a strong track record in designing, implementing, and optimizing enterprise-level solutions. Skilled in leading solution modeling workshops, driving project estimations and planning, and delivering comprehensive pre-sales solution designs. Proven ability in stakeholder engagement, technical leadership, and fostering team growth through mentorship and training. Eager to utilize deep functional and technical knowledge to make a valuable contribution.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Dynamics 365 & Power Platform Consultant
Microsoft India Global Delivery
08.2016 - Current
- Led Dynamics 365 Customer Engagement (CE) and Power Platform initiatives, overseeing comprehensive requirements gathering and strategic solution design.
- Directed cross-functional teams to ensure the timely and high-quality delivery of complex Dynamics 365 and Power Platform projects.
- Conducted customer workshops to gather and refine business requirements, translating them into technical specifications.
- Performed detailed upgrade assessments, estimations, and integration analysis for existing system modernizations, ensuring seamless transitions.
- Managed end-to-end data migration processes from various source systems to Dynamics 365, ensuring data integrity and accuracy.
- Designed and implemented robust integrations utilizing Azure Services, enhancing system interoperability and data flow.
- Customized, developed, and extended Model-Driven and Canvas Power Apps, tailoring solutions to meet precise client needs and enhance business processes.
- Evaluated customer needs and feedback to drive product and service improvements.
CRM Technical Consultant
Nihilent Ltd.
04.2014 - 06.2016
- Analyzed business processes and prepared comprehensive User Requirements Documents (URD).
- Identified and administered CRM best business practices, ensuring alignment with industry standards and functional process optimization.
- Facilitated clear and consistent communication with clients, effectively addressing requirements and providing timely clarifications.
Education
Post Graduate Diploma - Advanced Computing
CDAC ACTS
Pune01.2014
Bachelor of Technology - Computer Science Engineering
Uttar Pradesh Technical University
07-2013
Skills
- Power Apps (Canvas app and Model driven app)
- Power Automate
- Common Data Service proficiency
- Data Migration
- Azure integration solutions
- Experience with Power BI
- Azure DevOps
Websites
Certification
To be added
Timeline
Lead Dynamics 365 & Power Platform Consultant
Microsoft India Global Delivery
08.2016 - Current
CRM Technical Consultant
Nihilent Ltd.
04.2014 - 06.2016
Post Graduate Diploma - Advanced Computing
CDAC ACTS
Bachelor of Technology - Computer Science Engineering
Uttar Pradesh Technical University
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