Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Hi, I’m
Mitul Pathak
Food & Beverage Service
Surat
Summary
Overview
9
years of professional experience
Work History
Dinesh's Kitchen
Manager
04.2023 - Current
Job overview
- Established strong relationships with local suppliers to secure competitive pricing on quality ingredients without sacrificing taste or presentation.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Clarion Hotel
Assistant General Manager
03.2022 - 03.2023
Job overview
- As a restaurant manager, I excelled in managing staff, ensuring top-notch customer service, and effectively overseeing budget management
- My expertise in inventory control and scheduling led to significant cost savings and efficient operations
- I prioritized health and safety compliance, consistently exceeding industry standards and guidelines
- My strong problem resolution skills helped address complex issues promptly and efficiently
- I played a key role in menu development, introducing innovative and appealing dishes to enhance the dining experience
- I regularly generated comprehensive reports to track performance and identify areas for improvement
- My proficiency in staff management and performance monitoring contributed to a motivated and high-performing team.
Dinesh's Kitchen
Manager
03.2022 - 03.2023
Job overview
- I placed a strong emphasis on nurturing a culture of ongoing learning and development within my team IN Dinesh's Kitchen, fostering an environment where continuous growth and improvement were valued
- Efficient employee scheduling was a key priority in my managerial role, where I made sure that staffing levels were optimized to meet customer demand while also respecting the work-life balance of my employees
- I introduced strategic inventory management practices to minimize carrying costs and enhance product availability, which, in turn, contributed to an increase in profitability
- I actively encouraged and engaged in initiatives aimed at improving our products, collaborating with cross-functional teams to enhance our offerings
- In upholding a high standard of professionalism, I consistently set a positive example for my employees and created a respectful and productive work environment.
Hyatt Regency
Indutrial Trainee
11.2019 - 04.2020
Job overview
- During my trainee experience in hotel management, I actively engaged in learning and development opportunities to enhance my professionalism and teamwork skills, which were critical for providing outstanding guest service
- I benefited from shadowing and training sessions that allowed me to gain hands-on experience and refine my problem-solving abilities while performing routine tasks
- Prioritizing safety and compliance, I consistently ensured that all operations adhered to industry regulations and standards, demonstrating a commitment to the well-being of guests and staff
- My experience also involved acquiring extensive product knowledge to assist guests and staff effectively, enhancing their overall experience at the hotel.
Neon
Manager
03.2016 - 06.2018
Job overview
- Streamlined invoicing process through diligent record-keeping which resulted in reduced billing errors and increased client satisfaction.
- Cultivated an inclusive work culture promoting open communication, teamwork and staff empowerment resulting in a motivated and high-performing team.
- Oversaw scheduling of banquet staff while maintaining optimal staffing levels during peak seasons without compromising on quality service delivery.
- Ensured timely preparation of food and beverage stations, resulting in smooth event execution.
- Managed budgets for multiple banquets, ensuring cost-effective allocation of resources.
- Supervised and mentored kitchen and serving staff.
Infinity Club
Manager
02.2015 - 02.2016
Job overview
- Implemented innovative technologies to enhance overall club experience and streamline administrative processes.
- Maximized space usage by strategically scheduling events and optimizing facility layout for optimal member experience.
- Implemented innovative marketing strategies to attract new clients and increase event bookings.
- Spearheaded initiatives to reduce food waste through proper inventory management and portion control techniques.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Performed cost-benefit analysis for corporate and social events.
- Solicited and reviewed guest feedback and promptly resolved complaints.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Education
Jindal School of Hotel ManagementVadodara, India
Bachelor in Hospitality Management from Hospitality Administration And Management
04.2001
University Overview
Skills
Marketing
Financial Management
Business Development
Operations Management
Expense Tracking
Staff Management
Work Planning and Prioritization
Customer Relationship Management
Higher Diploma in Hotel and Restaurant Management, Jindal School of Hotel Management in associatio
Higher Diploma in Hotel and Restaurant Management, Jindal School of Hotel Management in associatio
The Higher Diploma in Hotel and Restaurant Management program at Jindal School of Hotel Management is a comprehensive and specialized course designed to provide students with a strong foundation in hospitality management.
- Completed an intensive program focused on developing comprehensive skills and knowledge in hotel and restaurant management.
- Studied a diverse range of subjects including hospitality operations, food and beverage management, guest services, housekeeping, and culinary arts.
- Participated in hands-on training and practical exercises to gain real-world experience in managing various aspects of hotel and restaurant operations.
- Collaborated with industry professionals and experienced faculty members to understand current trends, best practices, and emerging technologies in the hospitality sector.
- Engaged in projects and case studies to develop critical thinking, problem-solving, and decision-making abilities relevant to the hospitality industry.
- Developed strong interpersonal skills, leadership qualities, and a customer-centric approach to service delivery through coursework and practical experiences.
- Actively participated in internships or externships to gain valuable industry experience and apply theoretical knowledge in real-world settings.
Timeline
Manager
Dinesh's Kitchen
04.2023 - Current
Assistant General Manager
Clarion Hotel
03.2022 - 03.2023
Manager
Dinesh's Kitchen
03.2022 - 03.2023
Indutrial Trainee
Hyatt Regency
11.2019 - 04.2020
Manager
Neon
03.2016 - 06.2018
Manager
Infinity Club
02.2015 - 02.2016
Jindal School of Hotel Management
Bachelor in Hospitality Management from Hospitality Administration And Management
04.2001