MITUL SHAH
Account Manager Sales OEM-Western Region
Summary
With 13 years of industrial sales experience in automation and packaging line, seeking a challenging role in a reputable organization. Goal is to utilize technical, database, and management skills to contribute to organization's growth and stay updated on new and emerging trends. Proactive and goal-oriented professional excelling in time management and problem-solving. Reliability and adaptability enable quick learning and application of new skills. Committed to driving team success and contributing to overall growth of the organization.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Account Manager Sales
MARKEM-IMAJE INDIA PVT LTD
06.2022 - Current
- Product - Coding, Marking and Vision inspection Solution for Primary Packing line and Secondary Line
- Region - Western Region
- Segments - OEM Sales and Key Account
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Streamlined internal processes for better efficiency in account management tasks.
- Leveraged CRM tools to maintain accurate records of client interactions and transactions.
- Monitored market trends to advise clients on potential impacts to their business, positioning as trusted advisor.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
Assistant Manager Product
PRECIA MOLEN INDIA PVT LTD
11.2015 - 06.2022
- Product - Complete Industrial Automation (Process Equipment's to Packaging line)
- Region - Gujarat, M.P and Rajasthan.
- Segments - OEM/Key Account Sales, Chemical, Food, Pharma, FMCG
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Defined clear targets and objectives and communicated to other team members.
Technical and Sales Engineer
WEIGHCELL SYSTEMS PVT LTC
04.2014 - 10.2015
- Product - Industrial Weighing Automation- Sensors & Transmitters
- Region - North & South -Gujarat, M.P and Rajasthan.
- Segments - OEM Sales, Chemical, Food, Pharma, FMCG and Cement etc.
Sales & Service Engineer
MULTITECH INFOSYS
04.2013 - 04.2014
- Product - Copier Machine (Printers) Make HP, Samsung, Panasonic, Konica Minolta etc.
- Region - Ahmedabad
Education
Bachelor of Technology - Electronics and Communication Engineering
Rajasthan Technical University
UDAIPUR,RAJ.06-2013
DIPLOMA - Electronics And Communication Engineering
Technical Education & Board
Vallabh Vidyanagar, India06-2010
S.S.C -
S.U. PATEL High School
Anand, India07-2007
Skills
Effective presentation skills
Business growth initiatives
Client account management
Building strong client relationships
Lead generation and qualification
Customer service coordination
Relationship building
Data analytics
Performance tracking and assessment
CRM proficiency
Organizational strategy
Accomplishments
- Awarded the "Sales Budding Star 2023" for achieving the highest sales target at the national level.
- Proudly awarded for "Highest Technology Unit Sales - Inkjet Printer FY 2024" a testament to my dedication and excellence in sales, recognized at the national level for achieving the highest sales target.
Hobbies
Music
Sports
Movie
Traveling
Personal Information
Date of Birth: 09/06/91
Timeline
Account Manager Sales
MARKEM-IMAJE INDIA PVT LTD
06.2022 - Current
Assistant Manager Product
PRECIA MOLEN INDIA PVT LTD
11.2015 - 06.2022
Technical and Sales Engineer
WEIGHCELL SYSTEMS PVT LTC
04.2014 - 10.2015
Sales & Service Engineer
MULTITECH INFOSYS
04.2013 - 04.2014
Bachelor of Technology - Electronics and Communication Engineering
Rajasthan Technical University
DIPLOMA - Electronics And Communication Engineering
Technical Education & Board
S.S.C -
S.U. PATEL High School
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