
Friendly and dependable professional with healthcare experience transitioning into customer service. Experienced in fast-paced environments with strong communication, teamwork, time management, and problem-solving skills. Dedicated to creating positive customer experiences and supporting team success.
• Assisted patients with toileting, personal hygiene, bathing, and changing linens to ensure comfort and dignity.
• Communicated effectively with nursing staff to ensure optimal patient care.
• Document and chart patient information accurately, ensuring effective communication with the nursing staff.
• Demonstrated good time management skills.
• Supported patient admissions and discharges to facilitate smooth transitions and continuity of care.
• Sat 1:1 close observation with patients and charting information when needed.
• Floated to different units and understood how each unit works.
• Exhibited teamwork and helped other staff members when they needed help.
• Served as a preceptor for new hires, enhancing team capabilities and patient care.
• Managed the restocking of linens and essential supplies in the cabinets.
• Engaged in conversation with patient to provide companionship and support.
• Tasked/stocked cleaning rooms when not with patient(s).