Manish Kumar Akela
Noida
Summary
Results-driven professional with over 2 years of cross-functional experience in program execution, B2B sales, and growth strategy across fintech and banking sectors. Proven ability to manage stakeholders, streamline operations, and leading projects with measurable outcomes. Skilled in CRM optimization, project lifecycle management, customer acquisition, and cross-department collaboration. Adept at managing programs in dynamic, fast-paced environments and delivering outcomes aligned to business KPIs.
Overview
2
2
years of professional experience
Work History
Manager – Growth & Alliances
OmniCard – Eroute Technologies Pvt. Ltd.
Noida
02.2025 - 05.2025
- Achieved 120% of revenue targets consistently by managing end-to-end sales programs across SMEs and startups
- Executed programmatic outreach using Zoho CRM and cross-channel initiatives for lead generation & conversion
- Coordinated with the marketing and prod management teams to enhance operational alignment and conversion rates
- Delivered consistent performance on acquisition KPIs while improving the onboarding experience for new clients.
Product Sales Manager
YES BANK LTD.
Noida
05.2023 - 11.2024
- Led regional program to manage 100+ SME accounts across 11 branches; generated INR 13M in annual revenue
- Improved customer retention by 80% by implementing sales strategies, resulting in long-term customer relationship
- Enhanced growth in new customer acquisition by 40%, leveraging email & LinkedIn for quality leads in the industry
- Surpassed FY 2023-24 income target by 25%, and won yearly contest by achieving a target of 13 million against 10
- Collaborated intra-department to optimise transaction processes, contributed in customer satisfaction and retention
Education
MBA - Marketing & Strategy
Indian Institute of Management, Udaipur
Udaipur03-2023
Bachelor of Science - Mathematics
Magadh University
Bodh Gaya02-2019
Skills
- Program & Operations: Stakeholder Management, Project Planning, execution, Workflow Optimization
- Sales & Business: B2B SaaS, CRM Management, Customer acquisition, Customer Retention Strategy
- Data & Analytics: Zoho CRM, MS Excel, Outlook, Reporting Dashboards and Lead Tracking Systems
- Cross-Functional: Communication, Collaboration, Strategic Thinking, Customer Experience Mapping
Projects
Digital Program for Rural E-Commerce Adoption
IIM Udaipur | July 2022 – Sept 2022
- Identified the opportunity for e-commerce services in rural areas by surveying over 1,500 potential customers
- Developed and implemented STP-Model, resulting an increase in e-commerce penetration by 60% in rural area
- Developed and presented program roadmap to increase adoption by 60% in pilot areas.
Timeline
Manager – Growth & Alliances
OmniCard – Eroute Technologies Pvt. Ltd.
02.2025 - 05.2025
Product Sales Manager
YES BANK LTD.
05.2023 - 11.2024
MBA - Marketing & Strategy
Indian Institute of Management, Udaipur
Bachelor of Science - Mathematics
Magadh University
Similar Profiles
Avnish MeenaAvnish Meena
DVP - Technology Research & Development at Eroute Technologies Pvt. Ltd.DVP - Technology Research & Development at Eroute Technologies Pvt. Ltd.
Manan LuthraManan Luthra
Marketing Intern at Eroute Technologies Pvt. Ltd.Marketing Intern at Eroute Technologies Pvt. Ltd.
Ankan GhoshAnkan Ghosh
PRODUCT HEAD at Eroute Tech Pvt. LtdPRODUCT HEAD at Eroute Tech Pvt. Ltd
Richa SharmaRicha Sharma
Deputy Manager at Optum Global SolutionsDeputy Manager at Optum Global Solutions
Mohak SaxenaMohak Saxena
Customer Service Associate at Niftel Communications Pvt. Ltd.Customer Service Associate at Niftel Communications Pvt. Ltd.