Hi, I’m
Mohideen Pitchai
Palayam Kottai
Summary
Systems engineer with nine years of experience in infrastructure development for cloud computing platforms. Practiced at transitioning customers from on-premise solutions to cloud-based deployments. Versed in utilizing cloud infrastructure to alleviate pitfalls inherent to on-site computing. Provider of smooth, well-planned transition architecture.
Overview
12
years of professional experience
2009
years of post-secondary education
5
Languages
Work History
Transforma Private ltd
System Engineer
12.2023 - Current
Job overview
- Hand on experience in Cyber security
- 0365 full support and generating mail,etc
- Managing servers and configure Tcp/Ip controls
- Assign the ip address for usage the computers
- Installing and configuring software, hardware and networks
- Work from home user need to connect Vpn configuration support
- Monitoring system performance and troubleshooting issues
- Ensuring security and efficiency of IT infrastructure
- Monitoring CheckMk while checking all servers and troubleshoot the issues
- We using FortiGate firewall management and secured our device server to ISP
- CData Sync software to handle the DB management and backup daily
- Daily backup and weekly and monthly backup is processing
- End user support and server support.
- Citrix also provide end user and handle the create new user in Citrix daily backup in Citrix
- Xen server ,VMware also handle daily process and monitoring the device
- Helping the senior in preparing the basic layout of a site in the building process
Akr developers
System admin & Manager
08.2022 - 11.2023
Job overview
- Hand on experience in Network troubleshooting
- Managing servers and configure Tcp/Ip controls
- Office 365 fully handle and end user support
- Assign the ip address for usage the computers
- Installing and configuring software, hardware and networks
- Monitoring system performance and troubleshooting issues
- Ensuring security and efficiency of IT infrastructure
- Helping the senior in preparing the basic layout of a site in the building process
- Moving sites from one domain to another for better performance
- Constantly working towards reducing Site Opening Time (SOT)
- Developing special marketing and graphic based web sites for clients
Sathi systems Private limited
Software Trainer & Developer
03.2022 - 07.2022
Job overview
- Develop multimedia applications
- Write well designed, testable code
- Conducting software analysis, programming, testing, and debugging
- Manage Java and Java EE application development
- Develop documentation to help users
- Transforming requirements into stipulations
- Prepare and produce releases of software components
- Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review
Ranger Technologies (Salesforce Experts)
Sales Force Developer
09.2021 - 02.2022
Job overview
- I had experienced in Salesforce Development and Design, Admin.
- I worked three various projects, my strengthen is UI and Vf page
- I handled Data loader to insert, update, etc.
- Deployment and Admin related work also I known.
- Manage Manual Testing also configuration and code correction also.
- My strength as its salesforce configuration, document creation in salesforce also.
- Exceptional proficiency in Apex Classes, Visualforce, Migration Tool, and other programs in Salesforce developer toolkit
- Strong oral and written communication skills
- Managed API integrations and web services.
- Developed workflows and triggers.
- Supported business needs with technical design documentation.
- Administer incident response and break-fix systems.
- Design and document relevant system code and configurations
EFFONE Solution (India)
IT Support service Tech
01.2021 - 01.2022
Job overview
- Test computers to ensure proper functioning of computer systems.
- Train end users on usage of computer hardware and software.
- Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
- Maintain computer peripheral devices like printers and resolve associated problems.
- Network and connect computers within organization to better communication.
- Interact with staff on desktop problems and their resolution.
- Extend computer support for systems’ software and hardware
- Setup desktop computers and peripherals and test network connections.
- Configured Tcp/Ip ,LAN ,WAN
Sparkz Tech Pte.LtdSingapore
Website Developer(Offsite)
09.2019 - 08.2021
Job overview
- I started the job first Maintain the website and update and insert the elements and the fields etc.
- Slowly then improve my skill and effort manage the website and testing the records and database
- Mainly used tools in html Css, Sql . Create the website even use word press also
- Meeting with Web designers to discuss project design and layout.
- Coding the entire HTML site from end to end.
- Debugging code and front-end web applications.
- Ensuring cross-platform compatibility.
- Troubleshooting application errors.
- Conducting website performance and usability tests.
- Meeting publication deadlines.
- Providing user support.
- Integrate data from various back-end services and databases
- Gather and refine specifications and requirements based on technical needs
- Create and maintain software documentation
EFFONE Solution (India)
IT Support service Lead
01.2021 - 06.2021
Job overview
- Manage our team and to solved all issues.
- Test computers to ensure proper functioning of computer systems.
- Train end users on usage of computer hardware and software.
- Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Maintain computer peripheral devices like printers and resolve associated problems.
- Extend computer support for systems’ software and hardware
- Setup desktop computers and peripherals and test network connections.
- Configured Tcp/Ip ,LAN ,WAN
Ministry of electricity and water Kuwait(isco)
IT Support &Networking Admin
11.2017 - 08.2019
Job overview
- Maintain cisco 2900 series switches and routers and fix that issues.
- Using VMware software to mapping and angling ip to fixed.
- Routing configuration and makes troubleshooting method to carried out.
- Install hardware and peripheral components like disk drives, printers, keyboards and monitors
- Load software packages such as networking components, operating systems and office applications
- Customize and adapt current programs to satisfy users’ needs.
- Establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards
- Design and implement new solutions and improve resilience of the current environment
- Maximize network performance by monitoring performance, troubleshooting network on network optimization problems and outages, scheduling upgrades and collaborating with network architects
- Undertake data network fault investigations in local and wide area environments using information from multiple sources
- Vpn configuration for our domain workgroup
- Secure network systems by establishing and enforcing policies, and defining and monitoring access
- Support and administer firewall environments in line with IT security policy
- Report network operational status by gathering and prioritizing information and managing projects
- Upgrade data network equipment to the latest stable firmware releases
- Configure routing and switching equipment, hosted IP voice services and firewalls
- Customize and adapt current programs to satisfy users’ needs.
- Coordinate with network services and information systems groups.
- Troubleshoot software and hardware failures and determine network problems.
- Diagnose and resolve incidents using documented procedures to perform responsibilities.
- Configure PCs and laptops, problem ticket resolutions and track problems using Remedy System
MOC Middle East Engineering Company (Saudi Arabia)
Website Developer & System Administrator
01.2016 - 01.2017
Job overview
- Hand on experience in Network troubleshooting
- Doing complete governance and correction for 7 sites which were allocated to me
- Managing servers and configure Tcp/Ip controls
- Assign the ip address for usage the computers
- Installing and configuring software, hardware and networks
- Monitoring system performance and troubleshooting issues
- Ensuring security and efficiency of IT infrastructure
- Helping the senior in preparing the basic layout of a site in the building process
- Moving sites from one domain to another for better performance
- Constantly working towards reducing Site Opening Time (SOT)
- Developing special marketing and graphic based web sites for clients
- Changing the basic layout of the web sites on 3 months basis in order to give a new look to the web sites quarterly
- Provide detailed project status reporting as directed by management
- Performs day-to-day maintenance and installation of server, network equipment, virtual machines, messaging, backups and storage
- Work on moderately complex assignments, using judgment to resolve problems and make routine recommendations
- Participate in on-call rotation to provide 24 X 7 production support
- Develop and maintain detailed maintenance and contingency plans and documentation for server infrastructure
Saudi Aramco Udhailiyah (CONTRACTOR EMPLOYEE OF ABDULA FOUAD)
IT Technical Support (Team leader Wrp Project)
01.2015 - 01.2017
Job overview
- Manage Aramco domain to connect the network and various problems to solved remotely by customer side
- Hands on experience cisco switches and routers.
- Maintaining the domain and network hierarchy.
- User account administration, i.e., account creation and management and password resets on Active Directory
- Use diagnostic tools to troubleshoot problems associated with network Connectivity
- Provide remote support to on-site engineers and end users/customers during installation
- Provide remote troubleshooting and fault finding if issues occur upon initial installation
- Undertake capacity management and audit of IP addressing and hosted devices within data centres
- Liaise with project management teams, third-line engineers and service desk engineers on a regular basis
- Speak to customers via email and phone for initial requirement capture.
- Hands on experienced server 2008 and manage the area system under control my compartments
- Responsible for the daily switching of backup tapes at the different backup sites
- Provides backup support and assistance to the Network Administrator as needed
- Maintains I.T. records and tracking for area of responsibility
- Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas
- Troubleshooting network connectivity in a LAN/WAN environment
- Newly Assign the network to connect the system configured the server
- Grow clients and communicate to Account Manager by determining new opportunities.
- Setup desktop computers and peripherals and test network connections.
- Interact with staff on desktop problems and their resolution.
National College of Engineering (India)
Computer Technician
01.2015 - 12.2015
Job overview
- Perform the tasks of providing curriculum activities of the college and general information on the socio economic background of the college.
- Responsible for assisting college supervisor in preparing curriculum activities
- Generate rules and procedures that covers behavioral plans for students
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Build an internal wiki with technical documentation, manuals and IT policies
- Attend meetings to develop and implement innovative teaching strategies
- Handle the tasks of monitoring and observing the coordination of teachers and students in classroom atmosphere
- Setup desktop computers and peripherals and test network connections.
- Configured Tcp/Ip ,LAN ,WAN
- Hands on experience server 2003
Altek Computers (India)
System Administrator
01.2013 - 01.2015
Job overview
- Reporting daily to the Senior Web Programmer
- Developing special marketing and graphic based web sites for clients
- Changing the basic layout of the web sites on 3 months basis in order to give a new look to the web sites quarterly
- To solve any customer related Queries.
- Setup desktop computers and peripherals and test network connections.
- Configured Tcp/Ip ,LAN ,WAN
- Test computers to ensure proper functioning of computer systems.
- Train end users on usage of computer hardware and software
Education
National College of Engineering
B.sc from Information Technology
Skills
Java
Apex
JavaScript
HTML
Css
Windows 10
Windows 11
Ubuntu
Printer
Scanner
Office 365
Oracle
Firewall
FortiGate
Citrix
Checkmk
CDatasync
Xenserver
VPN
VMware
Veeam
switch
Troubleshooting
IT infrastructure
System engineering
Technical support
Systems analysis
Technical analysis
Incident management
Project management
Server management
Application support
Configuration management
Help desk software
Position Applied For
System Engineer/IT Admin
Skill Sets
Java, Apex, JavaScript, HTML, Angular, CSS, JSP, Windows 10, Windows 11, Linux, Ubuntu, PC, Switching, Laptop Maintenance, Troubleshoot, Printer, Scanner, Office 365, MS-Access, Oracle, SQL, Firewall, FortiGate, Citrix, Checkmk, CDataSync, XenServer, VPN, VMware, Veeam, 2006, 2009, 2012, 2016, Router, Switch, TCP, LAN
Self Appraisal Profile
As an overview, I am a result-oriented self-starter, flexible and effective communicator, problem solver, with ability to focus on solutions and remain calm in crisis situations, as also I am organized, proactive and always willing to take up new challenges.
Disclaimer
I hereby declare that the above mentioned are true to the best of my knowledge and belief.
Personal Information
- Passport Number: R0995753
- Passport Date Of Issue: 05/06/17
- Passport Place Of Issue: Madurai
- Passport Expiry Date: 04/06/27
- Father's Name: Mr. Abdul Kader
- Date of Birth: 10/17/89
- Gender: Male
- Nationality: Indian
- Driving License: Saudi Arabia
- Marital Status: Married
Timeline
System Engineer
Transforma Private ltd
12.2023 - Current
System admin & Manager
Akr developers
08.2022 - 11.2023
Software Trainer & Developer
Sathi systems Private limited
03.2022 - 07.2022
Sales Force Developer
Ranger Technologies (Salesforce Experts)
09.2021 - 02.2022
IT Support service Tech
EFFONE Solution (India)
01.2021 - 01.2022
IT Support service Lead
EFFONE Solution (India)
01.2021 - 06.2021
Website Developer(Offsite)
Sparkz Tech Pte.LtdSingapore
09.2019 - 08.2021
IT Support &Networking Admin
Ministry of electricity and water Kuwait(isco)
11.2017 - 08.2019
Website Developer & System Administrator
MOC Middle East Engineering Company (Saudi Arabia)
01.2016 - 01.2017
IT Technical Support (Team leader Wrp Project)
Saudi Aramco Udhailiyah (CONTRACTOR EMPLOYEE OF ABDULA FOUAD)
01.2015 - 01.2017
Computer Technician
National College of Engineering (India)
01.2015 - 12.2015
System Administrator
Altek Computers (India)
01.2013 - 01.2015
National College of Engineering
B.sc from Information Technology
01.2009