M.N. APPAIAH
Aviation Operations Management Executive
Bangalore
Summary
To Learn, Share and Grow with my employer. Endeavor and capitalize on learning capabilities and achieve the objective for my enterprise.
Overview
13
13
years of professional experience
Work History
Executive
Air India Express
- Customer Happiness - Managing Emails from Nodal, Appellate, and Website
Analyst
Wipro
12.2017 - 09.2018
- Client – Union Bank of Switzerland (UBS)
CRS Manager
Airpegasus Airlines
07.2015 - 12.2017
- End to End CRS Operations
- Reservation System Management
- Inventory Management
- Call Center Management
- Flight Scheduling
- Reporting
Sr. Executive (Operations)
SBI Life Insurance Company limited
04.2008 - 09.2014
- Handling Claims, Policy servicing, Renewals and Customer complaints & New Business
- Group Insurance
- Manage SBI Life Call Centre
Analyst
Air Deccan
05.2005 - 04.2008
- Inventory Management
- Fare & Pricing Management
- Revenue Management
Education
B.A -
P.U.C - undefined
S.S.L.C - undefined
Skills
Windows
Ms Office – MS Excel, MS Word, MS Outlook, Proficient on internet
Accomplishments
- Excellence AWARD for excellent performance
- ON THE SPOT AWARD for innovative idea
Personal Information
- Father's Name: Late.Nanjappa.M.A
- Date of Birth: 06/27/78
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English, Kannada, Kodava, Hindi, Tamil and Malayalam
Extracurricular Activities
Active team player of Coorg Hockey Association. Represented Wheel & Axle plant Hockey Team for 3 years Represented Mangalore University Hockey Team for 3 yrs.
Timeline
Analyst - Wipro
12.2017 - 09.2018
CRS Manager - Airpegasus Airlines
07.2015 - 12.2017
Sr. Executive (Operations) - SBI Life Insurance Company limited
04.2008 - 09.2014
Analyst - Air Deccan
05.2005 - 04.2008
Executive - Air India Express
Cauvery College, Mangalore University. - B.A,
Murnad Junior College, South Kodagu - P.U.C,
Vinayaka English School, South Kodagu - S.S.L.C,