Maya Pluntz
Greenwood
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Franciscan Health Indianapolis
05.2019 - 07.2025
- Assisted nursing staff with patient care, ensuring comfort and safety during procedures.
- Monitored vital signs and reported changes to healthcare providers for immediate intervention.
- Maintained clean and organized patient rooms, enhancing overall hospital environment.
- Educated patients on post-operative care, promoting adherence to recovery protocols.
- Trained new staff in patient care techniques, fostering teamwork and improving service quality.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Childcare Teacher
Elliott Home Daycare
01.2018 - 01.2023
- Developed and implemented age-appropriate lesson plans to enhance children's learning experiences.
- Fostered a safe and nurturing environment, promoting social and emotional development among children.
- Engaged children in interactive activities, encouraging creativity and cognitive growth through play-based learning.
- Provided guidance and support to parents regarding child development milestones and daily care routines.
- Collaborated with team members to assess children's progress and adapt curriculum as needed for individual needs.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
Food Service Worker
Johnson Memorial Health
01.2019 - 01.2022
- Prepared and served meals in compliance with health and safety standards.
- Assisted in inventory management, ensuring proper stock levels and rotation.
- Maintained cleanliness of kitchen and dining areas, adhering to sanitation guidelines.
- Collaborated with team members to deliver high-quality customer service during peak hours.
- Implemented efficient workflow processes, enhancing meal delivery times.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Education
No Degree - Nursing
University of Indianapolis
Indianapolis, INHigh School Diploma -
Perry Meridian High School
Indianapolis, IN05-2020
Skills
- CPR certification
- Adaptable
- Child development
- Group instruction
- Conflict mediation
- Multitasking
- Positive attitude
- Quick learner
- Customer service
Certification
CPR and BLS certified
Timeline
Patient Care Technician
Franciscan Health Indianapolis
05.2019 - 07.2025
Food Service Worker
Johnson Memorial Health
01.2019 - 01.2022
Childcare Teacher
Elliott Home Daycare
01.2018 - 01.2023
No Degree - Nursing
University of Indianapolis
High School Diploma -
Perry Meridian High School