NARSIMHA RAJU MUTHYAM
Quality Assurance Manager | Agile Delivery | Automation
Hyderabad,
Summary
Quality Assurance Manager with 19+ years of experience in leading large-scale QA initiatives across enterprise applications, CRM platforms, and high-volume transactional systems. Proven expertise in test strategy, test planning, manual and automation testing, API testing, database validation, and Agile delivery. Skilled in managing cross-functional QA teams, improving quality metrics, and ensuring reliable releases in high-traffic systems processing 100K+ API calls per minute and 200M+ daily messages. Recognized for driving operational efficiency, reducing defect leakage, and delivering scalable quality solutions aligned with business goals.
Overview
19
19
years of professional experience
3
3
Languages
Work History
Quality Assurance Manager
Ivy Comptech
06.2007 - 06.2025
- Led quality assurance delivery across 7 cross-functional teams with 30+ members, ensuring alignment with product and release goals.
- Developed and implemented test strategies, test plans, and quality processes to improve product reliability and release stability.
- Performed root cause analysis on production defects, implementing preventive actions that reduced recurring issues.
- Managed testing for high-scale platforms processing 100K+ API calls per minute and 200M+ daily system messages.
- Directed CRM platform testing and enhancements, improving campaign capabilities and contributing to 35% increase in customer engagement and 45% improvement in loyalty retention.
- Led migration of 10 million user profiles during the SASW migration project while maintaining data integrity and system stability.
- Designed and maintained Requirement Traceability Matrix (RTM) and performed gap analysis to ensure complete test coverage.
- Optimized 200+ test cases, improving test efficiency by 20% and reducing defect leakage by 30%.
- Oversaw execution of functional, integration, regression, GUI, and system testing across multiple product releases.
- Mentored QA engineers and promoted best practices in Agile testing and continuous improvement.
- Improved team productivity by 30% and reduced project completion timelines by 25% through effective planning and team management.
- Coordinated with developers, product managers, and stakeholders to ensure high-quality product delivery.
Test Engineer
Aztecsoft (MindTree)
11.2006 - 06.2007
- Worked as a consultant on Microsoft BizTalk migration project, testing adapter migration from Release 1 (Voyager) to Release 2 (Pathfinder).
- Contributed to enhancing V1 adapter installations written in WIX, ensuring compatibility with BizTalk R2, and improving installation processes.
- Executed manual and automated test cases to ensure system stability during platform upgrades.
- Created orchestrations for porting BizTalk LOB and SAP adapters from version 1 to version 2, ensuring seamless integration with the BizTalk R2 platform.
Test Engineer
Marlabs
05.2006 - 11.2006
- Performed functional, regression, and system testing for enterprise applications.
- Developed and executed test cases, defect reports, and validation scenarios.
- Conducted database testing using TOAD, ensuring data accuracy and reporting integrity.
- Collaborated with development teams to resolve defects and improve product quality.
Education
Master of Computer Applications -
CBIT
Hyderabad, IndiaSkills
Test Strategy & Test Planning
Manual Testing
Automation Testing
Functional Testing
Integration Testing
Regression Testing
System Testing
Sanity Testing
GUI Testing
Black Box Testing
API Testing
Database Testing
Selenium
Playwright
Websites
Timeline
Quality Assurance Manager
Ivy Comptech
06.2007 - 06.2025
Test Engineer
Aztecsoft (MindTree)
11.2006 - 06.2007
Test Engineer
Marlabs
05.2006 - 11.2006
Master of Computer Applications -
CBIT
KEY ACHIEVEMENTS
Exemplary Contribution Certificate - Received 2023 Exemplary Contribution Certificate for the SASW integrated project.
Best Performer Award - Received Ivy League Annual Summit 2024 best Performer Award.
POB Award - Received POB award from Microsoft for documenting detailed test cases for BizTalk project in 2007.