Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Mobeen Bin Aown Zubai

Mobeen Bin Aown Zubai

Hyderabad

Summary

HR leader with extensive experience at Air India SATS, focusing on talent acquisition and employee relations. Achieved a 10% reduction in turnover and a 20% increase in employee satisfaction through effective retention strategies. Skilled in cross-functional collaboration and conflict resolution, contributing to organizational success via strategic HR initiatives.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Assistant Vice President, HR & Admin

Air India SATS Airport Services Private Limited
Hyderabad
04.2023 - Current
  • Streamlining administrative processes, optimizing workflow efficiency, and reducing operational costs by a reasonable percentage.
  • Designed and implemented training programs to enhance employee skills and career development, contributing to a reasonable improvement in overall team performance.
  • Conducted regular audits to ensure adherence to company policies and legal requirements.
  • Established and maintained effective communication channels, resulting in improved employee morale.
  • Managed complex employee relations issues, fostering a positive work environment, and resolving conflicts efficiently.
  • Coordinated project teams, ensuring timelines and milestones were achieved.
  • Led the successful implementation of our new airport project at Noida International Airport by recruiting over 4000 employees within 60 days.
  • Collaborated with cross-functional teams to ensure client needs were met and exceeded.
  • Cultivated and maintained strong client relationships, resulting in long-term business contracts with clients.
  • Implemented retention initiatives, resulting in a 10% decrease in turnover.
  • Led the recruitment team to successfully hire top-tier talent, reducing time-to-fill by 50%.
  • Spearheaded the development and implementation of comprehensive HR and administration strategies aligned with organizational goals, resulting in a 20% increase in employee satisfaction.

Senior Manager - HR & Administration

Air India SATS Airport Services Private Limited
Hyderabad
01.2017 - 03.2023
  • Manage the department budget
  • Handle employee relations issues
  • Ensure that all HR and Administration policies and procedures are followed
  • Oversee the daily operations of the HR and Administration department
  • Train and supervise department staff
  • Manage employee relations and performance management
  • Manage the recruitment and selection process
  • Develop and implement HR policies and procedures
  • Oversee all aspects of HR and Administration for the organization
  • Administer payroll and benefits
  • Train and supervise department staff
  • Handle employee relations issues
  • Manage the department budget
  • Ensure that all HR and Administration policies and procedures are followed
  • Oversee all aspects of HR and administration for the company
  • Manage employee relations and performance management
  • Oversee employee training and development
  • Oversee all aspects of HR and administration for the company
  • Administer payroll and benefits
  • Handle employee queries and concerns
  • Manage employee records and files

Manager - HR (Recruitment & Admin)

Air India SATS Airport Services Private Limited
Hyderabad
01.2014 - 12.2016
  • Manage the full cycle recruitment process from start to finish
  • Source, screen, and interview candidates for open positions
  • Post job openings on job boards and other online platforms
  • Conduct reference checks and background checks for candidates
  • Post job openings and track applicants
  • Manage the full cycle recruitment process
  • Track and report on recruiting metrics
  • Onboard new hires and coordinate orientation programs
  • Develop and implement recruiting strategies to attract top talent
  • Perform reference and background checks

Assistant Manager - HR

Air India SATS Airport Services Private Limited
Hyderabad
01.2012 - 12.2013
  • Conducting new employee orientations
  • Coordinating and scheduling interviews
  • Maintaining and updating employee records
  • Investigating and resolving employee concerns and complaints
  • Assisting with benefits administration
  • Handle all employee data and records in a confidential manner
  • Manage the recruitment and selection process for new hires
  • Handle employee relations issues and resolve them in a timely and effective manner
  • Ensure that all HR policies and procedures are being followed
  • Oversee and manage the daily operations of the HR department
  • Investigating and resolving employee concerns and complaints
  • Assist with the performance management of employees
  • Assist with the orientation and training of new employees
  • Assist with the recruitment and selection of employees
  • Assist with the administration of employee benefits programs
  • Assist with the development and implementation of human resources policies

Human Resource Supervisor

Air India SATS Airport Services Private Limited
Hyderabad
05.2010 - 12.2011
  • Ensuring compliance with all relevant employment legislation
  • Managing and developing the human resources team
  • Coordinating and overseeing the recruitment and selection process
  • Ensuring that all human resources policies and procedures are followed
  • Overseeing and managing the daily operations of the human resources department
  • Plan and implement employee training and development programs
  • Conduct performance reviews and provide feedback to employees
  • Handle employee relations issues and resolve them in a timely and effective manner
  • Conducting performance appraisals and managing employee performance
  • Managing the recruitment and selection process
  • Manage the employee performance review process
  • Handle all employee recruitment and onboarding
  • Handle employee relations issues and resolve any conflicts
  • Administer employee benefits programs

Admin. Officer

Air India SATS Airport Services Private Limited
Hyderabad
03.2008 - 04.2010
  • Provide administrative support to management and staff
  • Prepare reports and presentations as needed
  • Coordinate with other departments to ensure smooth communication and operation
  • Maintain office operations and procedures
  • Act as the first point of contact for all office visitors and resolve any issues that may arise
  • Ensure that all office bills are paid in a timely manner
  • Manage office supply inventory and place orders as needed
  • Coordinate with IT staff on all office equipment and software needs
  • Design and implement office policies by setting up procedures and standards to guide the operation of the office.
  • Maintain office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
  • Update and maintain office records

Education

Master Program in Business Administration - Human Resources & Marketing

IIBM School of Business Management
Delhi, India
02.2011

Bachelor of Arts -

Osmania University
Hyderabad, India
03.1995

Skills

  • Business and HR strategy
  • Talent acquisition
  • Employee data management
  • Employee performance management
  • Employee relations management
  • Social media familiarity
  • Conflict resolution
  • Client relationship management
  • Retention strategies
  • Recruiting and hiring
  • Issue resolution skills
  • Decision making & judgment
  • Staff management
  • Reporting, meeting minutes, records management
  • Office management
  • Administrative support
  • Adaptability and flexibility
  • Operations management
  • Cross-functional team leadership
  • Executive-level support

Certification

  • Completed 12 hours program called "First Responder Program" conducted by GVK Emergency Management & Research Institute, Hyderabad, India.
  • Attended 3 day's webinar called "PoSH" (Prevention of Sexual Harassment) to comply with the system and to stop sexual harassment of female employees at the workplace.
  • Attended a three days workshop on "Performance Management & Team Building" conducted by Singapore Airport Terminal Services (SATS) at ourCorporate Head Quarter at Mumbai, India.
  • Completed "Aviation Security Awareness Program" conducted by Air India & GMR Hyderabad International Airport, Hyderabad, India. It is a recurring program shall attend every year without fail.

Languages

English - advanced, Urdu - native, Hindi - advanced, Arabic - beginner, Telugu - advanced

Timeline

Assistant Vice President, HR & Admin

Air India SATS Airport Services Private Limited
04.2023 - Current

Senior Manager - HR & Administration

Air India SATS Airport Services Private Limited
01.2017 - 03.2023

Manager - HR (Recruitment & Admin)

Air India SATS Airport Services Private Limited
01.2014 - 12.2016

Assistant Manager - HR

Air India SATS Airport Services Private Limited
01.2012 - 12.2013

Human Resource Supervisor

Air India SATS Airport Services Private Limited
05.2010 - 12.2011

Admin. Officer

Air India SATS Airport Services Private Limited
03.2008 - 04.2010

Master Program in Business Administration - Human Resources & Marketing

IIBM School of Business Management

Bachelor of Arts -

Osmania University

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Mobeen Bin Aown Zubai