Modhith M.
Retail Manager
10, Mariyamman Kovil Street, Pilliyarkuppam
Summary
To be an outstanding professional un my work with a commitment of continuous learning & self-development and to contribute to the growth of the organization.
Experienced mortgage professional with strong background in home financing and client relationship management. Known for expertise in loan origination, underwriting, and risk assessment. Strong focus on team collaboration and achieving results. Adaptable and reliable, with keen ability to navigate changing requirements. Skilled in financial analysis, regulatory compliance, and customer service.
Overview
13
13
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Home Loan Manager
Au Small Finance Bank
10.2024 - Current
Business
- Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Set up new sales displays each week with fresh merchandise.
- Provided personalized shopping assistance, establishing rapport with customers and enhancing their retail experience.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Improved sales performance by actively promoting products and engaging customers in informative conversations.
Branch Manager
VERITAS FINANCE PVT LTD. NON BANKING.
01.2018 - Current
- Branch Manager (6 Year)
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Retail Sales Officer (RSO)
EQUITAS SMALL FINANCE BANK
09.2016 - 10.2017
- Retail Sales Officer (RSO) (1 Year)
- Improved employee morale through regular communication of expectations, goals, and performance feedback.
Supervisor
Servo Packing india Pvt Ltd.
04.2013 - 05.2015
- Supervisor (1 Year)
- Resolved issues quickly to maintain productivity goals.
Education
M.B.A - General
Bharathiyar University
Pondicherry01-2015
B.A - Philosophy
Tagore Arts & Science Collage
Puducherry, India01-2012
High School Diploma -
Bharathi Higher Secondary School
Tamilnadu State 04.2001 -
Skills
Software Skills: Basic, Ms Word, Ms Excel
Operating System: Windows98, WindowsXP, WindowsVista, Windows7
Team leadership qualities
Decision-making
Risk management
Sales and marketing acumen
Team leadership
Data analysis
Loan processing management
Teamwork
Customer service
Problem-solving
CO-CURRICULAR ACTIVITIES:
Participated in NCC in the year 2009_2012. Participated in NCC in the year 2009_2012.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 8 staff members.
Certification
ICT (Information and communication Technology)
DECLARATION
I do hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars. Place: Puducherry Date: [MODHITH. M]
Business development
Next level growth.
Timeline
Home Loan Manager
Au Small Finance Bank
10.2024 - Current
Branch Manager
VERITAS FINANCE PVT LTD. NON BANKING.
01.2018 - Current
Retail Sales Officer (RSO)
EQUITAS SMALL FINANCE BANK
09.2016 - 10.2017
Supervisor
Servo Packing india Pvt Ltd.
04.2013 - 05.2015
High School Diploma -
Bharathi Higher Secondary School
04.2001 -
M.B.A - General
Bharathiyar University
B.A - Philosophy
Tagore Arts & Science Collage