Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MOGULLA AJITH KUMAR

Nagaram

Summary

Through professional with the desire to create changes in the way hospital administration is handled that leaves the foot print in the organization. Hospitals being a challenging service industry and patient center health system is the modern dayʼs mantra of most of the healthcare providers, I am confident that my candidature would add value to deliver the patient delight and quality healthcare in patient management and hospital operational services.

Overview

8
8
years of professional experience

Work History

Manager

MAXIVISION EYE SUPERSPECIALITY HOSPITALS
HYDERABAD
07.2023 - Current
  • Managed staff schedules to ensure optimal coverage and efficiency.
  • Facilitated communication between medical and administrative teams.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Day to day tracking revenues and Marketing activities
  • Managed profit& loses of a branch

Manager

ICON MULTY SEPECIALITY HOSPITALS
NALGONDA
01.2023 - 07.2023
  • Oversaw daily operations of multi-specialty hospital departments.
  • Implemented quality control measures to enhance service delivery.
  • Managed staff schedules to ensure optimal coverage and efficiency.
  • Monitored staff performance and addressed issues.
  • Recruited and hired qualified candidates to fill open positions.

Assistant manager

YASHODA HOSPITALS
Hyderabad
06.2022 - Current
  • Co-ordination with Financial counselor, Consultants, Billing, Floor coordinators, OT Staff
  • Directed the staffing and daily operations of team.
  • Managing staff (Attendance, adjustment duty for staff, doctors)
  • Planning and analysis Offering one-on-one counseling or advising services for clients
  • Personal leadership (self-motivated, self-starter) employees
  • Conducts and supports management staff in departmental meetings to educate and inform staff about Service Excellence initiatives expected goals.
  • Coordinated customer service efforts and training of staff
  • Coordinates successful hospital-wide service excellence programs in collaboration with management to increase patient satisfaction scores
  • Handle escalated customers who may need assistance or problem solving.
  • Assisting doctors on billings on cash, insurance, corporate on their limits of the patient.
  • Following referral consultations

Financial counceller

KIM'S HOSPITALS
Hyderabad
11.2021 - 05.2022
  • FC RESPONSIBILITIES ON DAILY BASIS
  • Greet the patient/ attender once they enter in to concern FC cabin
  • Once FC login in to his/ her respective shift, should download the Re-councelling sheet and give Recouncelling to patient attenders and collect advance.
  • If any query related treatment/surgical talk with concern consultant politely address yourself, before you talk with consultant tell the patient name, Diagnosis.
  • Its FC responsible to see that each and every patient/ attender who visit to concern FC cabin token should be raised with the help of security.
  • Collect amount at the time of admission and discharge.
  • In polite manner explain the patient/ attenders about their queries
  • Daily report should submit (physically, wats app, mail) to the HOD before they leave from he/she concern shift.
  • Before he/she shift completed, should submit collected advances to accounts department without fail.
  • Any others jobs assigned by superior due exigencies of work

Senior executive

AIG HOSPITALS
Hyderabad
06.2018 - 10.2021
  • Handling Daycare patients process like EUS, ERCP, etc ..All Gastro procedures
  • Later moved to IP operations to take of floor patients regarding investigations & procedures & surgeries for the day
  • Following up with the billing team for clearance
  • Taking appointments to investigations from particular department
  • Discharge process of IN patient
  • Maintaining Discharge TAT
  • Later moved to ICU (medical & liver) based on the room eligibility of the patient Moving to concern room
  • Handled SICU (pre & post op)

Guest relations Exec

Wonderla holidays limited
Banglore
04.2017 - 05.2018
  • Welcoming and greeting to the guest
  • Issue solvings in the assigned areas
  • Make sure that shutdown particular zone at exact time without hurting the customers
  • Collecting feedback from the guest where to improve to satisfy them
  • Convey the same feedback and issues in the group discussion evening

Education

Bachelor of Arts - B.com

Ambedkar University
Hyderabad, Telangana
07.2022

High School Diploma - Customer service

Frankfin Airhostess
Hyderabad, Telangana
06.2017

High School Diploma - Intermediate Bipc

Narayana junior college
Hyderabad, Telangana
05.2016

High School Diploma - Schooling

Mary mother of hope EM school
Suryapet, Telangana
06.2014

Skills

  • Microsoft Excel

Languages

  • Telugu, Native speaker
  • English, Fluent
  • Hindi, Fluent
  • Kannada, Conversational

Timeline

Manager

MAXIVISION EYE SUPERSPECIALITY HOSPITALS
07.2023 - Current

Manager

ICON MULTY SEPECIALITY HOSPITALS
01.2023 - 07.2023

Assistant manager

YASHODA HOSPITALS
06.2022 - Current

Financial counceller

KIM'S HOSPITALS
11.2021 - 05.2022

Senior executive

AIG HOSPITALS
06.2018 - 10.2021

Guest relations Exec

Wonderla holidays limited
04.2017 - 05.2018

Bachelor of Arts - B.com

Ambedkar University

High School Diploma - Customer service

Frankfin Airhostess

High School Diploma - Intermediate Bipc

Narayana junior college

High School Diploma - Schooling

Mary mother of hope EM school

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MOGULLA AJITH KUMAR