MOHAMAD JOSHANA
Vishakhapatnam
Summary
With a proven track record at Amazon Development Centre, I excel in enhancing quality metrics and customer satisfaction. My expertise in SQL server management and MS Excel, combined with a knack for developing effective quality improvement plans, has significantly boosted performance metrics. Skilled in C language, I bring a blend of technical prowess and strategic thinking to drive excellence.
Overview
7
7
years of professional experience
Work History
Quality Specialist
Amazon Development Centre
Hyderabad
07.2019 - Current
- Working as Quality Specialist in Amazon Development centre Hyderabad since July 2019
Customer Support Executive
Concentrix IBM Daksh
Visakhapatnam
07.2018 - 07.2019
- Worked as a customer support Executive in Concentrix IBM Daksh Visakhapatnam for 1 year
Education
Bachelor of Technology - Electrical and Electronics Engineering
JNTUK Engineering of College
Vijayanagaram01.2017
Board of Intermediate Education -
Sri Chaitanya Junior College
Vishakhapatnam01.2013
SSC -
Mahathi Public School
Vishakhapatnam01.2011
Skills
- C language
- Quality metrics
- SQL server management
- MS Excel Proficiency
- Quality improvement plans
- Performance metrics
Timeline
Quality Specialist
Amazon Development Centre
07.2019 - Current
Customer Support Executive
Concentrix IBM Daksh
07.2018 - 07.2019
Bachelor of Technology - Electrical and Electronics Engineering
JNTUK Engineering of College
Board of Intermediate Education -
Sri Chaitanya Junior College
SSC -
Mahathi Public School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
- Father's Name: Mr. Mohamad Mustafa
- Mother's Name: M. Kanaka Ratnam
- Date of Birth: 02/18/97
- Gender: Female
- Nationality: India
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