MOHAMAD SOYEL SHAIKH
Mumbai
Summary
Dynamic retail professional with a proven track record in enhancing sales and customer satisfaction at AIDA Cruise Line. Excelled in inventory management and sales forecasting, achieving significant revenue growth. Skilled in Microsoft Office and adept at leading teams to exceed sales targets. Demonstrates exceptional communication and analytical skills, ensuring operational excellence.
Overview
14
14
years of professional experience
Work History
SHOP ASSISTANT
AIDA CRUISE LINE
03.2024 - 12.2024
- Selling all categories such as fragrances, watches and jewellery
- To monitor all operations as per the SOP on daily basis in the store
- Forecasting sales and adjusting the operational plan to ensure the achievement of targets
- Maintaining visual merchandising and store layout as per standards
- Kept inventory optimized to ensure low costs while maintaining product availability
- Monitoring sales and tracking KPI performance of the team
- Stock control with timely replenishment through analysis of ordering patterns and trends, shrinkage minimization through periodic internal audits
- Worked closely with the Marketing team and Implemented innovative promotions and activities to drive store revenue
SHOP ASSISTANT
AIDA CRUISE LINE
02.2023 - 11.2023
- Selling all categories such as fragrances, watches and jewellery
- To monitor all operations as per the SOP on daily basis in the store
- Forecasting sales and adjusting the operational plan to ensure the achievement of targets
- Maintaining visual merchandising and store layout as per standards
- Kept inventory optimized to ensure low costs while maintaining product availability
- Monitoring sales and tracking KPI performance of the team
- Stock control with timely replenishment through analysis of ordering patterns and trends, shrinkage minimization through periodic internal audits
- Worked closely with the Marketing team and Implemented innovative promotions and activities to drive store revenue
AREA SUPERVISOR FOR LAKME COSMETICS
GLOBAL SMOLLAN HOLDINGS
MUMBAI
10.2015 - 01.2023
- Managing, training, and providing overall guidance to the sales team of an assigned territory
- Monitoring the performance of the sales team and motivating members to meet or exceed sales targets
- Collecting customer feedback and providing updates to senior management
- Implementing a sales management process to assist the sales team in identifying and prioritizing key customers and prospects
- Ensures that all employees comply with company policies, practices & procedures
- Ensures CRM is up to date with accurate information and opportunities
SHEISEDO: Skincare Specialist
INTERCRAFT TRADING PVT LTD
03.2014 - 03.2015
- To monitor all operations as per the SOP on daily basis on counter
- Help customer make selections by building customer confidence, offering suggestions and opinions
- Achieved all development milestones and profitable goals
- Keeping client informed by notifying them of about the new launches and future products of potential interest
- Addressing customer concerns effectively and promptly
SENIOR BOUTIQUE EXECUTIVE
SPORTS AND LEISURE APPAREL PVT LTD
04.2013 - 02.2014
- Assisting customers for Fashion Accessories & apparel
- Helping selection and recreation of wardrobe for clients
- Undertaking administrative jobs such as Billing, Preparing reports and help the store manager in achieving overall
- Keeping abreast of information and updating customers on a regular basis regarding latest changes in the fashion industry
- Addressing customer concerns effectively and prompt
Beauty Advisor
INTERCRAFT TRADING LIMITED
MUMBAI
02.2011 - 12.2013
- Handling and selling of INTERNATIONAL BRAND FRAGRANCES
- Focusing on new launch and non-moving products
- Training to junior staff attending meeting and training conducted by brand for personal development
- Maintain of reports (Sales, Stock and customer data
- Work with team to achieve sales performance targets
- To maintain the highest Standard of customer service
- Inventory control & merchandising
Education
PGDM - Business Administration
01.2016
B.Com -
Mumbai University
01.2013
H.S.C. -
Mumbai Board
01.2009
S.S.C -
Z.B. Zakaria English High School
Skills
- Microsoft Office Proficiency
- Excel Data Analysis
- Microsoft PowerPoint Expertise
Languages
- English
- German (basic)
Personal Information
Date of Birth: 01/20/91
Attributes
- Self-Motivated
- Results Oriented
- Creative Thinker
- Strong Communication & Organizational Skills
- Analytical in Approach to Identifying Opportunities
- High Sense of Service and Luxury
Timeline
SHOP ASSISTANT
AIDA CRUISE LINE
03.2024 - 12.2024
SHOP ASSISTANT
AIDA CRUISE LINE
02.2023 - 11.2023
AREA SUPERVISOR FOR LAKME COSMETICS
GLOBAL SMOLLAN HOLDINGS
10.2015 - 01.2023
SHEISEDO: Skincare Specialist
INTERCRAFT TRADING PVT LTD
03.2014 - 03.2015
SENIOR BOUTIQUE EXECUTIVE
SPORTS AND LEISURE APPAREL PVT LTD
04.2013 - 02.2014
Beauty Advisor
INTERCRAFT TRADING LIMITED
02.2011 - 12.2013
PGDM - Business Administration
B.Com -
Mumbai University
H.S.C. -
Mumbai Board
S.S.C -
Z.B. Zakaria English High School
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