Mohamad Abdul Bari

Roles and Responsibilites

Excel and Google Sheets: Proficiency in using spreadsheet software such as Excel and Google Sheets to manage financial data, perform calculations, and create reports.

Payment Processing: Experience in processing transactions, verifying bank details, and ensuring accuracy in financial transactions.

Customer Service: Ability to interact with US clients professionally, providing assistance and guidance regarding payment plans and financial matters.

Problem-Solving: Skill in identifying financial challenges faced by clients in US and developing creative solutions to accommodate their needs.

Attention to Detail: Ability to maintain accuracy and precision when calculating loan plans, verifying bank details, and managing financial records

• Prepared and distributed a questionnaire among users to gather data on usage frequency, difficulties faced, and overall user experience.
• Analyzed the collected data to identify positive impacts such as reduced paperwork, time savings, shorter queues, and easier transactions.
• Engaged with clients to address inquiries and gather feedback on digital banking services.
• Utilized digital banking platforms and tools, gaining hands-on experience in online banking functionalities and security measures.