Mohamad Juned Malek

• Overseeing a team and ensuring achievement of City targets on a monthly basis.
• Cultivating a tech-based sales team, leveraging online approaches for deal closure
• Collaborating with Finance & involved in other Departments.
• Assisting in hiring, training, motivating, counseling, and monitoring the performance of the entire team.
• Managing pre-sales and after-sales services, guiding customers through a smooth end-to-end process

• Accountable for the overall sales team target and daily performance monitoring
• Assessing the strengths and weaknesses of the sales team and managing sales programs accordingly
• Developing strategies to increase sales and profitability, analyzing market trends and competitor activity
• Sharing responsibility with the sales manager for planning and leading sales meetings and team management

Supervising online listings and maintaining sales levels, developing operational plans

Coordinating with cross-functional teams including sales, refurbishment, logistics, and quality assurance

Managing end-to-end operations for yard operations, ensuring inventory management and customer satisfaction

Controlling operational costs effectively, monitoring daily/monthly activities and events

• Analyzing customer potential and competitors, formulating growth strategies and defining target groups
• Achieving service time and quality targets, implementing new strategies for sales enhancement
• Addressing customer concerns and escalating major issues as needed
• Collaborating with team members to achieve targets and enhance overall efficiency

• Analyzing customer potential and competitors, defining growth strategies and target groups.
• Managing C2C sales by facilitating buyer and seller meetings and negotiations.
• Maximizing customer engagement and satisfaction through excellent service delivery.
• Developing a deep understanding of industry trends and process improvements.

• Leading a team of 10 sales executives, monitoring targets and achievements.
• Tracking sales leads and conversions, motivating and incentivizing teams for increased business.
• Setting and implementing monthly KPI targets, driving team motivation.
• Demonstrating products to customers, resolving service issues promptly.

• Demonstrating product features, addressing customer queries and objections effectively.
• Developing strategies to increase sales, maintaining strong customer relationships.
• Creating prospect reports, collecting feedback, and resolving customer queries professionally