Summary
Overview
Work History
Education
Skills
Knowledge Preview
Technical Certifications
Languages
Disclaimer
Personal Information
Certification
Timeline
Generic
Mohamathisalihina Kaleem

Mohamathisalihina Kaleem

Coimbatore

Summary

Network engineer with extensive experience in on-site network management and support services. Expertise in developing and implementing initiatives aligned with corporate objectives. Demonstrated success in providing comprehensive management support for IT systems. Skilled in establishing and maintaining networks and servers, with a strong ability to identify and resolve client challenges.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Network Engineer

Wipro
Coimbatore
06.2022 - Current
  • Worked for a prestigious client who has branches across globe with various timezones and maintained SLA and network device audit report for it
  • Worked on Infoblox (involves license upgradation, cert renewal,IP reservation).
  • DNS and DHCP changes (A name, C name, TXT name),
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked on SMTD reports, network diagrams
  • Worked on DATA centre failover activity (migration on VMS ,and necessary application )

Network Engineer

Capgemini Technology Services India Limited
Bangalore
03.2021 - 06.2022
  • Maintaining network performance by performing network monitoring and analysis, performance tuning, troubleshooting network problems, and escalating problems to the vendor.
  • Establishing a network by evaluating network performance issues, including availability, utilization, throughput, and latency.
  • Resolving security vulnerabilities by analyzing and recommending improvements in communications and network security at the component level.
  • Worked on GIT and ACL technology.
  • Drives day-to-day operations and work plan allocation/management.
  • Performed SSL certificate upgrades.
  • ACI troubleshooting
  • Troubleshooting on netscalar
  • DNS/DHCP troubleshooting cases
  • Drive service improvement programs.

Tata consultancy services
06.2016 - 03.2021
  • Configuring and replacing Cisco Switches (2960, 2950,3560,3750,3850) series
  • Configuring and replacing Routers (2900, 2800 Series) Monitoring and troubleshooting the network performance related issues
  • Upgrading IOS for the switches and routers
  • Responsible for participating in Major issues and doing a logical troubleshooting of validating end to end network connectivity by verifying the end device connected ports, hop to hop validation, WAN link status, routing status and engaging other support teams to get the issue resolved.
  • Engaging service providers for the WAN link issues and troubleshooting or the DS1 and DS3 circuits effectively Creating Change management request and implementing the changes on the network devices.
  • Analysing the risk factor associated with the production issue, raising an action plan to remediate the issue through a Change request.
  • Configuring the new requests for Vlan, Qos, ACL Performing a health check on Data Center devices 9K,7k,5K for any Hardware failure issues (FEX/PS/Module/SFP/Cabling) and involving the onsite technicians to fix it.
  • Engaging Cisco TAC Engineers on troubleshooting and performing a health check on the network devices and to request for hardware RMA Performing a pre and post validation on network devices in Corporate/Distribution Centers post the Electrical power maintenance.
  • During any Service provider maintenance, perform a validation on primary and secondary links and make sure the redundant link is available and verify its last mile connectivity.
  • Engaging the respective stakeholders and taking necessary steps to avoid impact.
  • Analysing the risk on non-redundant sites and proposing the plan to build the redundant connectivity and implementing it.
  • Preparing technical documents and sharing it with the team to perform the troubleshooting effectivity in less span of time.
  • Preparing a report on daily basis about the ongoing issues and the risk associated with it, providing action plans to the clients.
  • Identifying and troubleshooting on any network issues by using tools like SMARTS, SNMPC Responsible to address all the emails and follow ups, prioritizing the task with other team members to get things completed without any miss.
  • Troubleshooting on store devices and servers. Implementing and troubleshooting the Walgreens and Service providers Cradlepoint Act as a floor manager for the team to validate on any changes being performed and make sure to follow the process.
  • Responsible for taking a report on Incidents, service request, Change /Task requests on weekly basis to get the Inflow/resolved count by the overall team and look for a possibility of bringing up the service improvement plans.

Education

B.E - ECE

Bannari Amman Institute of Technology
01.2016

12th std -

Infant Jesus Matric school
01.2012

10th Std -

Infant Jesus Matric school
01.2010

Skills

  • Cisco ACI
  • Load balancing (Citrix NetScaler)
  • Data center technology
  • WAN technology
  • Network switching (STP, VLAN, VTP)
  • Routing protocols (BGP, OSPF, EIGRP)
  • Network performance and administration
  • Root cause analysis
  • Project management
  • SLA reporting
  • DNS and DHCP
  • SSL Cert management

Knowledge Preview

Basic troubleshooting, Netscalar, VRF, vPC, VSS, HSRP, Port-Channel, Etherchannel, LACP, VLAN, MPLS Basic, Cisco Nexus 9500, Cisco Nexus 9300, Cisco Nexus 7010, Cisco Nexus 7018, Cisco Catalyst 6509, Cisco Nexus 5548UP, Cisco 2960, Cisco 3850, Cisco 3750, Installation and configuration of Cisco Router, BGP, EIGRP, OSPF

Technical Certifications

  • Cisco Certified Network Associate
  • AZ-900
  • ITIL Certified
  • Cisco ACI - CSCO14057818

Languages

  • English
  • Tamil
  • Hindi

Disclaimer

I, Mohamathisalihina.K, hereby declare that the information provided above is correct to the fullest of my knowledge and I hold the responsibility for any disparity found., 01/12/21, Bengaluru, Karnataka, India

Personal Information

  • Passport Number: Yes
  • Date of Birth: 11/25/94

Certification

  • CISCO ACI (300-620)
  • AZ900
  • ITIL certified
  • CCNA (Routing and Switching)

Timeline

Network Engineer

Wipro
06.2022 - Current

Network Engineer

Capgemini Technology Services India Limited
03.2021 - 06.2022

Tata consultancy services
06.2016 - 03.2021

B.E - ECE

Bannari Amman Institute of Technology

12th std -

Infant Jesus Matric school

10th Std -

Infant Jesus Matric school

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Mohamathisalihina Kaleem