Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
5
5
Languages
Work History
Manager - BTL
upGrad Education Pvt Ltd (Off Roles)
Bangalore
11.2021 - 05.2022
Accomplished multiple tasks within established timeframes.
Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
Met with clients, delivering presentations and educating on product and service features and offerings.
Developed and maintained relationships with customers and suppliers through account development.
Maximized performance by monitoring daily activities and mentoring team members.
Delivered feedback to decision-makers regarding employee performance and training needs.
Onboarded new employees with training and new hire documentation.
Reviewed Vendor service agreements for terms and conditions pricing and accuracy.
Associate Sales Director
IShopAtoZ
Bangalore
06.2021 - 11.2021
lead a team of 10 Sales Managers and 100 Sales Associates under them
Drove the Sales Managers and in turn the Associates to on-board sellers in the assigned territory
Assisted the marketing team to promote the platform / app for customer adoption and to ease seller on boarding
Collaborated with the entities/ Brands / Distributors and Associations, for a mass Seller On-boarding and Customer adoption
Worked closely with various departments internally for effective business operations
Connected with prospects through trade shows, cold calling and local-area networking.
Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans.
Led change and transformation across business areas to deliver benefits and align company resources.
Documented processes and drafted SOPs to comply with regulations and company policies.
Developed sales strategy based on research of consumer buying trends and market conditions.
Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Sr. Key Account Manager
Niyo Solutions INC, FINNEW SOLUTIONS PVT. LTD
Bangalore
11.2019 - 08.2020
Introduced the Travel Card Product to the Corporates
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Analyzed key competitors to respond to competitive threats.
Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Acquired new clients specific to product, in all space (IT / Software Companies, Travel Agents, Manufacturing Companies and Staffing Companies)
Conducted help desk at corporate premises to educate on the features and convenience of the product among the end users – Travel Card
Connected with the HR teams, Procurement Team, Admin Team, Finance and CXOs, depending on the type of product (Salary Accounts / Tax Saving Product, Travel Card and Cloud Based Payroll Software / Application)
Ensured timely funding of cards from Corporate (COCP) / Individual Users (Leisure / Reimbursement concept)
Manager - Corporate Sales
Matrix Cellular (International) Services Pvt. Ltd
Bangalore
03.2012 - 11.2019
Worked alongside the Regional Head to on-board Wipro from Competition to Matrix
Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
Grew revenues MOM & YOY, achieved all-time high 5 Crore revenue for FY 15 -16 from my set of accounts
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Completed and submitted monthly and yearly reports to support executive decision making.
Business Development Manager
Vodafone South Ltd (Off Role)
Bangalore
05.2011 - 03.2012
Reached out to potential customers via telephone, email and in-person inquiries.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Taught consultative selling techniques to new and existing staff members to build expertise.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Negotiated and closed long-term agreements with new clients in assigned territory.
Worked with existing customers to increase purchases of products and services.
Acquired and managed the SMB & Alliances Business Vertical in achieving aggressive new customer acquisition and revenue growth
Managed 50+ accounts with the companies Turnover between 100Cr- 250Cr
Managed top 50 Alliances e.g Jewellers association, Cable operator Association, Builders Association, Chemist druggist association, Automobile dealer’s association, Small Scale Industries association, Real estate Developers Association, Hotel Association, IT dealer’s association etc
Worked with products like: - Voice, Black berry,3G data cards, PRI, Internet lease line, MPLS, IPLC, NPLC, Toll free services, Audio Conferencing, Vehicle tracking system, Vodafone location tracker.
Team Leader
Tata DoCoMo
Bangalore
07.2010 - 05.2011
Lead a team of 15 to acquire accounts and to promote the GSM business in Corporate Space
Recruited, Trained and managed the Team
Mentored and guided employees to foster proper completion of assigned duties.
Built strong relationships with customers through positive attitude and attentive response.
Got through the Sales desk with the listed corporates to build GSM Base
Drove the Data Solutions Business which includes Blackberry, Data-cards – 3G
Coordinated between the extensive departments to ease the sales, after sales and service process
Being closely on field, identified market changes and shared feedback to the Product team to design new tariffs / offering.
Team Lead
Vodafone South Ltd (Off Roles)
Bangalore
06.2006 - 06.2010
Worked with the National Account Managers to close on PAN India deals
Drove revenue growth through selective push from a range of products through sales and service camps
Worked with the Product team to tailor Product & services based on the customer requirement
Worked with the Network & service team to better user experience
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Sales Executive
Sify Limited (Off Role)
Bangalore
06.2004 - 06.2006
Promoted the Broadband connections for the residential segment in the assigned and designated Area
Promoted the Brand and product on Door to Door format to the residents in the Designated Area
Coordinated and ensured the connectivity is done by the Operator of the designated area within the agreed TAT with the customer
Coordinated with the service team to ensure the lines restored in case of failures
Reached out the customers at regular intervals to renew the connections to avoid churn.
Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
B Com - Accounting
Shridhar University
Rajasthan, India
06.2010 - 06.2013
Pre-University - Science
ER Higher Secondary School
Trichy, India
06.2000 - 05.2002
10th Std -
Bishop Heber Higher Secondary School
Trichy, India
06.1999 - 04.2000
Skills
Organized Managerial style
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Accomplishments
Promoted as Associate Sales Director within 20 days from Soft Launch basis the performance in the prelaunch and post launch stage with ishopAtoZ.
Within a short span of 10 months with Niyo, amid the pandemic, On-boarded 4 Business partners and 8 Corporates for Travel Card Product, On-boarded approx. 300 salary accounts and signed about 10 Manpower companies.
With Matrix, achieved all-time high 5 Crore revenue for FY 15 -16 from my set of accounts. Recognized in almost all R&R activities/Town hall meetings for highest revenue in the branch.
With Vodafone, Achieved 838 Numbers in Sep 2008, highest from any specific corporate, drove the team to remain consistently in the top 2 slots among the other associates / agencies.
Software
Microsoft Office
Interests
Reading
Browsing
Timeline
Manager - BTL
upGrad Education Pvt Ltd (Off Roles)
11.2021 - 05.2022
Associate Sales Director
IShopAtoZ
06.2021 - 11.2021
Sr. Key Account Manager
Niyo Solutions INC, FINNEW SOLUTIONS PVT. LTD
11.2019 - 08.2020
Manager - Corporate Sales
Matrix Cellular (International) Services Pvt. Ltd
03.2012 - 11.2019
Business Development Manager
Vodafone South Ltd (Off Role)
05.2011 - 03.2012
Team Leader
Tata DoCoMo
07.2010 - 05.2011
B Com - Accounting
Shridhar University
06.2010 - 06.2013
Team Lead
Vodafone South Ltd (Off Roles)
06.2006 - 06.2010
Sales Executive
Sify Limited (Off Role)
06.2004 - 06.2006
Pre-University - Science
ER Higher Secondary School
06.2000 - 05.2002
10th Std -
Bishop Heber Higher Secondary School
06.1999 - 04.2000
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