Mohamed Bilal
Chennai
Summary
Experienced and energetic professional adept at managing retail sales, inventory control, and advertising. Skilled in running successful retail stores, including opening and closing procedures. Motivates employees to achieve performance excellence. Results-driven sales manager with expertise in product development, promotion, and optimization. Builds lasting client rapport through knowledgeable support and consistent service. Proficient in advanced marketing, prospecting, and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
18
18
years of professional experience
Work History
STORE MANAGER/ BUDDY MANAGER -VANHEUSEN STORE
ADITYA BIRLA FASHION PVT LTD
09.2019 - Current
- Overseeing daily store operations and ensuring that customer service standards are consistently met. Franchise management. Recruiting, training, and managing retail staff, including conducting performance appraisals and providing professional development opportunities. Managing inventory levels and supply chain logistics to optimize stock availability and minimize losses. Developing and implementing operational policies and procedures to improve efficiency and ensure store compliance with company standards and regulations. Analyzing sales figures, market trends, and financial reports to inform strategic planning and decision-making. Setting and monitoring sales targets, as well as planning and executing strategies to achieve them. Maintaining the store's budget, controlling expenses, and planning cost-effective operations without compromising quality. Collaborating with marketing teams to execute promotional campaigns and events that drive footfall and increase customer engagement. Ensuring the store's layout is optimized for a positive customer experience and efficient workflow. Addressing customer complaints and issues promptly, ensuring a high level of customer satisfaction. Coordinating with HR to ensure staff compliance with health and safety regulations. Staying abreast of new industry technologies, retail trends, and best practices to continuously improve store operations.
Store Manager-Mothercare
Reliance Brands Limited
11.2018 - 07.2019
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
TEAM LEADER- Food & NonFood
Ajman cooperative society -UAE
Ajman
04.2017 - 09.2018
- Developed and implemented strategies to improve customer service in the supermarket.
- Monitored inventory levels and ordered new stock when necessary.
- Managed staff scheduling, payroll, and disciplinary actions as needed.
- Ensured compliance with all health codes and safety regulations within the store.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Conducted regular performance reviews to assess individual team member progress.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Managed budgeting responsibilities including forecasting expenses, tracking spending, and preparing reports for upper management.
Store Manager
Babyoye, Mahindra Retail PVT LTD
11.2011 - 12.2016
- Involved in all store operations, including
- Handling cash, keys, inward, outward, inventory controlling, stock analyzing, planning and organizing against the target to be achieved, sale monitoring, staff meeting and motivating the team, other marketing activity, controlling excess/short orders in various departments, visual merchandising, stock movement driving, and scheduling the stock audit for territory.
Store Incharge
Lee -Arvingd fashion ltd
06.2006 - 06.2008
- Handling customers queries, stock issues resolved at territory level, store opening & closing, billing & cashiering etc
Education
Skills
- Store maintenance
- Budgeting and cost control
- Merchandise planning
- Promotions management
- Health and safety
- Policies and procedures implementation
- Team building
- Staff hiring/ training/development
- Employee reviews
- Multitasking Abilities
- Sales management
- Time management abilities
- Problem-solving abilities
- Customer Relationship Management
Affiliations
Event Planning or Coordination:
- Retail Events/Promotions: Organized in-store events, sales promotions, or launch events, showcasing your organizational and promotional skills.
- participated in planning corporate events or trade shows, demonstrating your ability to work on large-scale projects and collaborate with different departments
- Fitness: Engaged in fitness activities like gym workouts, running, or hiking, demonstrating discipline and a commitment to personal health.
- Gaming: Playing strategy-based or team-oriented video games, showing problem-solving skills, teamwork, and adaptability.
Disclaimer
I gravely announce that facts of information and facts in the resume are inclusive and correct and I take full liability for the correctness of the information.
Timeline
STORE MANAGER/ BUDDY MANAGER -VANHEUSEN STORE
ADITYA BIRLA FASHION PVT LTD
09.2019 - Current
Store Manager-Mothercare
Reliance Brands Limited
11.2018 - 07.2019
TEAM LEADER- Food & NonFood
Ajman cooperative society -UAE
04.2017 - 09.2018
Store Manager
Babyoye, Mahindra Retail PVT LTD
11.2011 - 12.2016
Store Incharge
Lee -Arvingd fashion ltd
06.2006 - 06.2008
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