MOHAMED IBRAHIM

• Manage IT projects end to end in Agile & Waterfall (hybrid) methodology, being responsible for project plans and estimates, scoping and requirements, resource planning, project initiation and execution.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Developed and initiated projects, managed costs, and monitored performance.
• Apply change, risk and resource management principles on the projects on a daily basis.
• Verified quality of deliverables and conformance to specifications before submitting to clients.
• Resolve project's higher scope issues
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Communicate effectively with senior client stakeholders in Scrum calls on project priorities, progress and risk.
• Reported regularly to managers on project budget, progress and technical problems (use tools like - Jira, Confluence for the project delivery management).
• Maintained open communication by presenting regular updates on project status to customers.
• Analyzed project performance data to identify areas of improvement.
• Developed and implemented project plans and budgets to ensure successful execution.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Monitored project progress, identified risks and took corrective action as needed.

• Collaborate with the pre-sales or deal desk team to develop the SOW and budget planning for opportunities, obtaining approvals from the necessary stakeholder groups until the deal is converted into an approved one that can carry out deliverables to the clients.
• Took care of the Big Data professional services projects by working with the onsite PM, delivery consultants, delivery manager, business operations, financial analyst, and others.
• Controlling the project's budget to stay within the established boundaries (used applications like - SAP, OpenAir).
• Using resources with the required skill set, carry out the monthly reforecast in order to adhere to the deliverables timeframe.
• Strengthened communication skills through regular interactions with others.
• Skilled at working independently and collaboratively in a team environment.
• Organized and detail-oriented with a strong work ethic.
• Proven ability to learn quickly and adapt to new situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Managed time efficiently in order to complete all tasks within deadlines.
• Gained extensive knowledge in data entry, analysis and reporting.
• Self-motivated, with a strong sense of personal responsibility.
• Volunteered at local community organizations, providing assistance with day-to-day operations.

• Supported the SW ECOS team as Team leader
• The responsibilities are to manage the projects which includes financial planning, forecast, billing etc., and handling the other responsibilities like ensuing zero customer escalation, process initiatives, reporting, conducting team meeting.

• Support the project from Initiation till closure

• Performed operations in project management for specific tasks related to the effective execution and support of the end to end sales cycle processes. This may include at the non-exempt level, capture, entry and organization of customer information, updating sales opportunity data, maintaining records and documentation, researching information, compiling data for reports, assisting with analysis, and coordinating work via pre-defined processes. Ensures that both transactional and aggregated data are timely, accurate, organized and accessible. Interfaces with internal stakeholders, partners and end customers to communicate status or resolve issues arising during or after the sales cycle. Provides knowledge expertise to the company's operations community to optimize, simplify, and standardize the use of customer and sales data for decision making.