Mohamed Kalath M
System Administrator L2
Ambattur
Summary
Seeking a technically challenging position in a company providing a highly motivated, progressive, friendly environment that allows me to pursue my career advancement and expand my knowledge and skills.
Overview
4
4
years of professional experience
3
3
Certifications
1
1
Language
Work History
System Administrator L2
HTC Global Services
01.2022 - Current
- On Daily basis resolving 10 to 15 incidents.
- Solved different kinds of hardware and software issues.
- Answered the questions, Instructed the employees hardware or software functionalities and solved the issues that came via phone or ticket.
- Actively worked during night shifts. Monitored the alerts and informed to the respective SPOC during night shifts.
- Working on AWS S3 service for Upload and Download of client projects.
- Installation of system softwares application based on client requirements.
- Managing remote location through remote connection tools like Anydesk, MS teams and dameware.
- Installing, configuring and troubleshooting of MS Outlook 2016 and Office 365.
- Bitlocker PIN creation and creating the recovery key in Active directory.
- Managing Antivirus and Firewall Troubleshooting and problem solving on the network.
- Installation and configuration of SSL VPN.
- Co-ordinating with Dell, HP and Lenovo support for laptop Hardware cases for warranty systems.
NOC Engineer
BHARTI AIRTEL
12.2021 - 01.2022
- Solved different kinds of hardware and software issues in Broadband and wireless network
- Installing and configuring of routers through console.
Education
Bachelor of Engineering - Mechanical Engineering
Arunai Engineering College
01.2020
Higher Secondary School Certificate - undefined
Mount saint joseph matriculation higher secondary school
01.2016
Skills
Windows OS, Microsoft 365, Antivirus, VPN, Bitlocker, Servicenow, Splunk, Nagios, and Fortinet VPN
Desktop (PCs, Laptops and Peripherals) hands-on experience for both hardware and software
Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
Password creation & resetting to end users through remote desktop
Remotely resolving application problems and network problems and mail configuration through net meeting, Remote desktop sharing
Maintenance of company computer systems including Desktop, Laptops and other assets
Proficient and hands on in AWS services like EC2, VPC, S3, ELB, Auto scaling Groups (ASG), EBS, RDS, AMI, IAM, Route 53, Could Watch, SNS, Code deploy, Code Pipeline, Redshift, Cloud front, Cloud trail, EFS, RDS, Lambda
Linux
Windows
Certification
Amazon Web Service (AWS) Certification from Besant Technologies.
Declaration
I hereby declare that all above information is true to the best of my knowledge and ability.
Personal details
- Father’s name: Mr. Mohamed Jakkariya k
- Date of birth: 1998-07-06
- Gender: Male (unmarried)
- Permanent Address: No.1377, Iyyapan nagar, Tiruvannamalai – 606601.
- Current address: 9104, LIG park road, ayapakkam, Ambattur, Chennai- 600077.
Timeline
System Administrator L2
HTC Global Services
01.2022 - Current
NOC Engineer
BHARTI AIRTEL
12.2021 - 01.2022
Bachelor of Engineering - Mechanical Engineering
Arunai Engineering College
Higher Secondary School Certificate - undefined
Mount saint joseph matriculation higher secondary school