MOHAMED KHIZARULLAH
BANGALORE
Summary
Experienced PMO leader with over 12 years in managing intricate projects across Technology/BFS and Healthcare industries. Excel in problem-solving and leadership. Forward-thinking process specialist.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PMO Lead
Cognizant Technology Solutions
08.2021 - Current
- Exhibited thorough understanding of requirements in project finance and quality frameworks.
- Engaged effectively with stakeholders to develop solid program charters in collaboration with service lines.
- Planned projects and managed a portfolio encompassing eight accounts valued at around $10 million.
- Propelled revenue growth while adhering to profitability margins outlined by business unit standards.
- Conducted forecasting and budgeting, leading PMO efforts to ensure strategic alignment.
- Employed JIRA and Confluence for efficient dashboard creation supporting project management activities.
- Managed MSAs, SOWs, purchase orders, and service level agreements proficiently.
- Worked cross-functionally with stakeholders to implement best practices across Agile and Waterfall methodologies.
Process Trainer & Specialist
Infosys India Pvt Ltd
02.2020 - 08.2021
- Responsible for training resources with the Banking fraud and Projects related to Banking office.
- Stakeholder connectivity on resource management and resource deployment/Allocation.
- Onboarding and Off boarding/resource release management.
- Project level escalation and delivery management.
- Stakeholder satisfaction to be met and assist resource with Hybrid methodology.
- Performance Metrics and conducting meetings with the resources on workplace adherence.
- Conducting Knowledge assessments on Project related topics.
Operations & Research Analyst
Athena health, Ind Pvt Ltd
06.2014 - 04.2017
- Conducted research and analysis of healthcare market utilizing public websites.
- Published weekly reports detailing analytical findings.
- Generated invoices and managed billing operations through Salesforce.
- Coordinated with stakeholders to establish expectations regarding billing processes.
- Monitored team credentials and ensured timely delivery of monthly reports.
- Trained employees while fostering connectivity among stakeholders.
- Executed internal audits, maintained quality control, and enhanced operational efficiency.
- Analyzed data, managed team performance, and supported research and development initiatives.
Process Specialist - Subject Matter Expert
Cognizant Technology Solutions
03.2009 - 05.2014
- Healthcare Management, Credentialing, Internal Audits, Management Information Systems.
- Medical Staff Credentialing Health Insurance Healthcare Team Management.
- General Operations and connecting with the customer on Process Updates.
- Advantage system and WIP tool usage.
- Projects completed using Lean methodology.
- Team building activities and daily huddles on up to date process updates.
- Efficient work techniques lead to many Awards with in Organization.
- Always maintained the Final reviewer's Quality above 98%.
Education
M.B A - Human resources
University of Madras
01.2011
Bachelor of Arts - COOP
Quaide Milleth college
01.2006
Skills
- Project management office (PMO)
- Risk and project forecasting
- Management information systems (MIS)
- Budgeting and control
- Cost performance analysis
- Contract To Cash
- Order To Cash - Billing and Timesheet Reconciliation
- Financial operations (FinOps)
- Revenue forecasting
- Internal audits
- Fraud analysis
- Project portfolio management
- Governance and compliance
- Resource planning and allocation
- Agile methodologies (Scrum and Kanban)
- Stakeholder stewardship
- Continuous improvement (Kaizen)
- Delivery management
- Process enhancement
- PO/SOW preparation
- Jira and Confluence expertise
- Waterfall methodology
- Salesforce basics
Affiliations
PMI member
Certification
- PMP - 35 PDU completed
- CSM certified scrum master
- Six sigma Green Belt and Lean
- Jira and Confluence
- PMI member
Timeline
PMO Lead
Cognizant Technology Solutions
08.2021 - Current
Process Trainer & Specialist
Infosys India Pvt Ltd
02.2020 - 08.2021
Operations & Research Analyst
Athena health, Ind Pvt Ltd
06.2014 - 04.2017
Process Specialist - Subject Matter Expert
Cognizant Technology Solutions
03.2009 - 05.2014
M.B A - Human resources
University of Madras
Bachelor of Arts - COOP
Quaide Milleth college
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