Google Ad Manager, Google Analytics, Live Intent, Omeda, Bonzai, Magazine Manager, Stack Adapt, Addaptive, ServiceNow, Joomla, Naviga, ClipCentric
Mohamed Mudassir
Digital Media Advertising
Mysuru ,Karnataka
Summary
Multi-tasking, professional and well-known for executing successful, new technology initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.
Excellent interpersonal and communication skills, problem solver, networker, and consensus builder. Dedicated to enhancing employee satisfaction and business success.
Bringing necessary experience and knowledge to tackle any operational demand with strong amd detail-oriented ability to handle multiple projects simultaneously with a high degree of accuracy, willingness to take on added responsibilities to meet team goals.
Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Train, Mentor and Monitor to enhance employee engagement and boost performance, problem-solver dedicated to streamlining operations.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Manager
Digital Convergence Technology Pune Pvt Ltd
04.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Enhanced team productivity by streamlining operational processes.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
Team Leader
Digital Convergence Technology Pune Pvt Ltd.
02.2019 - 04.2024
- Evaluated staff performance.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Supervised team members to confirm compliance and quality management.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Held weekly team meetings to inform team members on company news and updates.
- Assisted in recruitment of new team members, conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Skilled at working independently and collaboratively in a team environment.
Team Coordinator
Theorem India Pvt Ltd
09.2015 - 02.2019
- Led team meetings each shift to discuss scheduling and production.
- Consistently meeting or exceeding deadlines for deliverables.
- Provided comprehensive administrative support to the team, enabling them to focus and achieve better results.
- Monitored production processes to identify and address potential issues.
- Managed team workload to reach targets for specific tasks.
- Mentored junior team members, fostering professional growth through skill development workshops and one-on-one coaching sessions.
- Handled day-to-day office operations and resolved any conflicts.
Interactive Technology Analyst
Responsive Media Technology Services
09.2014 - 09.2015
- Recommended process improvements
- Cultivated relationships with industry leaders amd within the company.
- Cultivated positive relationships with vendors to deliver timely and error free tasks.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports detailing findings and recommendations.
- Identified and resolved problems through root cause analysis and research.
System Administrator
Cyber Connect
05.2013 - 08.2014
- Diagnosed and resolved hardware and software issues.
- Monitored networks and network devices to resolve technical problems quickly.
Senior Campaign Manager
Theorem India Pvt Ltd
10.2010 - 04.2013
- Collaborated with creative teams on the development of compelling advertising materials for various media platforms, Led brainstorming sessions for new creative ideas, fostering a collaborative environment that encouraged innovation.
- Achieved targeted ROI by optimizing digital ad placements and adjusting targeting parameters based on performance insights.
- Defined all campaign roles and filled positions, cultivated strong corporate image and identity with clear branding.
- Managed multiple high-profile accounts simultaneously, maintaining a consistent level of quality across all projects while meeting tight deadlines.
- Execute test runs before launching final campaigns resulting in increased efficiency.
- Optimized campaign performance by analyzing data and making data-driven recommendations for improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others and gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
Front Office Executive Assistant
BP Mobiles
12.2009 - 10.2010
- Greeted arriving visitors and directed individuals to appropriate destinations.
- Maintained a well-organized reception area, contributing to a professional and welcoming atmosphere for visitors.
- Reviewed and updated customer information in database for accuracy.
- Led staff and vendors in providing high level of service for owner and guests.
- Directed phone inquiries, answered customer questions, updated and maintained confidential databases and records.
Education
B.Com - Accounting And Finance
St. Philomena's Degree College
Mysore 04.2006 - 06.2009
Skills
Employee Evaluation
undefinedAdditional Information
Highly motivated, positive and dedicated individual interested in full-time position in a growth-oriented company that offers a progressive future and rewards hard work, seeking a challenging position in the field of Ad Operations and Managing to strive excellence with dedication, proactive approach, positive attitude and passion towards the work that will entirely utilize my logical and reasoning abilities in the best possible way for the fulfillment of personal and organizational goals.
Software
Timeline
Assistant Manager
Digital Convergence Technology Pune Pvt Ltd
04.2024 - Current
Team Leader
Digital Convergence Technology Pune Pvt Ltd.
02.2019 - 04.2024
Team Coordinator
Theorem India Pvt Ltd
09.2015 - 02.2019
Interactive Technology Analyst
Responsive Media Technology Services
09.2014 - 09.2015
System Administrator
Cyber Connect
05.2013 - 08.2014
Senior Campaign Manager
Theorem India Pvt Ltd
10.2010 - 04.2013
Front Office Executive Assistant
BP Mobiles
12.2009 - 10.2010
B.Com - Accounting And Finance
St. Philomena's Degree College
04.2006 - 06.2009
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