Mohamed Rasith Ali
Product Manager
Bangalore,KA
Summary
Accomplished Product Manager with 6+ years of experience driving the development of customer-focused products. Skilled in translating market insights into actionable strategies to boost growth and user satisfaction. Expertise in Agile methodologies, roadmap planning, and cross-functional collaboration. Proficient in data analytics and competitive analysis to optimize product performance and achieve strategic goals.
Overview
8
8
years of professional experience
Work History
Product Manager
Oracle India Private, Ltd
Bangalore
04.2021 - Current
- Managed Oracle's Quote-to-Order (Q2O) systems, including CPQ, DAS, Q, and SPM, ensuring 99.9% uptime and seamless integration across platforms, optimizing end-to-end processes to enhance sales efficiency and improve customer satisfaction.
- Optimized pricing, quoting, and ordering workflows, reducing errors and improving turnaround time by 40%, leading to a more efficient sales cycle.
- Utilized Agile methodologies, managing 15+ sprints per quarter and prioritizing a backlog of 100+ tasks using Jira, BugDB, and Confluence.
- Collaborated with senior leaders and 10+ cross-functional teams, including engineering, UX/UI design, sales, operations, and marketing, on strategic planning projects to define the product roadmap, refine user interfaces, and enhance the overall user experience, increasing customer engagement.
- Successfully led the end-to-end product lifecycle, from concept and development to launch and ongoing iteration, executing a strategic product roadmap that increased efficiency.
- Partnered with stakeholders to bridge business needs and technical requirements, facilitating weekly syncs to ensure clear communication across technical and non-technical teams, resulting in a 98% alignment rate on product goals and user needs.
- Defined and tracked 10+ key performance indicators (KPIs) to measure product success, while collaborating with developers to integrate and optimize 20+ APIs for seamless functionality.
- Developed and maintained comprehensive product documentation, including 20+ user guides, release notes, and training materials, while analyzing customer usage data to identify key trends and pain points, driving improvement in usability and engagement.
- Optimized revenue operations by implementing workflow automation solutions, reducing manual errors, improving turnaround time, and enhancing operational efficiency by 25%, saving hundreds of hours for cross-functional teams.
- Optimized internal processes for data management, compliance, and scoring models, reducing processing time, ensuring 100% regulatory compliance, and enabling more accurate, data-driven business insights.
- Developed and documented comprehensive UAT scripts to ensure thorough testing and validation of system functionalities before release.
- Executed functional, regression, integration, acceptance, and UAT testing, covering 1,000+ test cases, while conducting in-depth benchmarking to evaluate industry standards, uncover key performance gaps, and implement best practices, leading to a 20% increase in system reliability and competitive advantage.
- Received recognition from SVPs of Oracle for excellence in Quote-to-Order and Release Management for Multi-Cloud solutions, streamlining processes and ensuring seamless execution.
Business Analyst
Oracle India Private, Ltd
Bangalore
12.2018 - 03.2021
- Managed and supported Oracle Quote-to-Order (Q2O) and quoting processes, assisting Sales Operations and Sales Representatives in handling 30+ deals per month, and improving efficiency within Oracle through streamlined workflows.
- Performed data analysis and usage report analysis on data points, identifying trends, user behaviors, and key performance metrics, leading to a 25% improvement in decision-making efficiency and optimization of business processes.
- Led 10+ war room sessions annually during critical incidents, facilitating ad-hoc meetings, reducing resolution time, and ensuring minimal disruption to business operations.
- Served as the primary escalation point of contact, coordinating with third-party teams to resolve 95% of critical issues during releases.
- Conducted and prepared 10+ Transfer of Information (TOI) sessions annually, ensuring 100% clear communication of updates and seamless knowledge sharing across teams.
- Manually prepared and analyzed 50+ weekly reports, ensuring data accuracy, improving task prioritization, and enhancing informed decision-making.
- Prepared and streamlined 20+ process documents, simplifying complex workflows, reducing process inefficiencies, and enhancing team productivity.
- Supported multiple projects simultaneously, managed cross-functional collaboration, prioritized tasks effectively, and ensured timely delivery of key initiatives.
Process Associate
Accenture Solutions Pvt Ltd
Chennai
07.2017 - 09.2018
- Managed active customer subscriptions, ensuring 99% accuracy in activations, renewals, and cancellations.
- Maintained and updated over 10,000 customer records, improving data integrity and reducing discrepancies.
- Resolved 95% of subscription-related customer queries within the first interaction, contributing to a 98% SLA compliance rate.
- Consistently met or exceeded SLA targets, achieving 100% on-time processing for subscription requests and data updates.
- Analyzed subscription trends, leading to a 15% improvement in retention rates through proactive engagement strategies.
- Optimized data workflows in collaboration with internal teams, reducing processing time by 20%.
- Ensured 100% compliance with company policies and data security standards, safeguarding sensitive customer information.
Education
Bachelor of Science - Computer Science
Jamal Mohamed College
Tiruchirappalli04-2017
MBA - Operations And Supply Chain Management
Pondicherry University
PondicherrySkills
- Agile methodologies
- Product lifecycle management
- Data analysis and metrics tracking
- A/B testing and experimentation
- Workflow automation
- Cross-functional collaboration
- Jira and Confluence
- Customer feedback analysis
- Product roadmap planning and execution
- User and UX research (Figma)
- Google Analytics
- Sales Intelligence
- Go-to-market (GTM) strategy
- API integration and management
- KPI definition and tracking
- Documentation and collaboration (Confluence, KBs, etc)
- BI Dashboard (Basics)
- Release Management
- Product strategy
Languages
Tamil
First Language
English
Proficient (C2)
C2
Arabic
Beginner (A1)
A1
Timeline
Product Manager
Oracle India Private, Ltd
04.2021 - Current
Business Analyst
Oracle India Private, Ltd
12.2018 - 03.2021
Process Associate
Accenture Solutions Pvt Ltd
07.2017 - 09.2018
Bachelor of Science - Computer Science
Jamal Mohamed College
MBA - Operations And Supply Chain Management
Pondicherry University
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