Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Declaration
Timeline
Generic

MOHAMED SIRAJUDEEN

Assistant Operation Manager

Summary

Experienced and energetic Manager with over eight years of experience effectively managing marketing projects from conception to completion. To contribute my expertise in the physician revenue cycle management of US healthcare industry which provides me the scope for continuous learning, growth, and an opportunity to put the best of my potential as an individual and aiming for the organizational growth. Enthusiastic team player with strong work ethic and advanced problem solving skill and willingness to take on added responsibility to meet the deadlines.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Assistant Manager

R1 RCM
Chennai
12.2022 - Current
  • Imparting training to new joiners for the smooth working of operations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Manage the test plan to deliver all agreed activities.
  • Monitor and deliver status reports to Client project manager or development head & Conducted root cause analysis of quality issues and developed and implemented corrective action plans.
  • Tracking of projects timeline, identifying opportunities for TB drill or any automation opportunities.

Team Leader

AGS
Chennai
02.2021 - 12.2022
  • Created an effective team culture and fostered collaboration to increase team morale and motivation.
  • Mentored and trained team members to develop their skills and career paths.
  • Ensured team members had the resources, tools, and training needed to achieve the team objectives as client expectation.
  • Monitored the workflow and Transaction are prioritized and released within deadline with good accuracy.
  • Preparation of daily dashboard and pending report & Quality decks that include an Error Pareto, Check list & Flow charts.
  • Preparing Root cause analysis on the process related errors & preparing the CAPA study. Revising the Audit methods once in 6 months through Fish bone method.

Senior Client Partner

Access Healthcare Service
Chennai
01.2020 - 02.2021
  • Excelled with extra ordinary performance meeting above client SLA maintaining 99% quality and 120% of production with 98% attendance.
  • Supported the pilot process by implementing new trends and smart observation.
  • Guiding freshers to enhance their skills and solving their process queries & Shared daily progress report with the supervisor providing achievement and improvement plan.
  • Keeping track of updates and SOP's & maintaining them in regular basis.
  • Expert in handling in end-to-end claim in Denial management & Tracking of errors, Work on control plan to reduce errors in processing.

Senior Associate

Advantum Health
Chennai
10.2018 - 12.2019
  • Worked on denial & regular AR follow up. Attaining daily targets specified by the process without fail.
  • Adhering and maintaining to the schedule as prescribed in the process.
  • Trained the new joiners to process the transactions with nil errors.

Education

Bachelor of Computer Application - Science

Madras University
Chennai
06.2012 - 2015.06

Skills

    Leadership & Problem Solving

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Accomplishments

  • Received Client Appreciation Twice for Clearing 120+ Aging claim with High Payment ratio.
  • Certified as Best Performer in AGS Healthcare.
  • Supervised team of 35 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved allocation automation by introducing QA Suite for Quality audit tasks.
  • Created Business Rule & Kick out rule via macro automation to reject the action & documented oriented errors.


Software

EPIC

KAREO

NEXTGEN

CERNER

MEDITECH

ALLSCRIPTS

MICROSOFT OFFICE

Declaration

I, hereby inform that the aforesaid information is true and genuine to the best of my knowledge.


Mohamed Sirajudeen. 

Timeline

Assistant Manager

R1 RCM
12.2022 - Current

Team Leader

AGS
02.2021 - 12.2022

Senior Client Partner

Access Healthcare Service
01.2020 - 02.2021

Senior Associate

Advantum Health
10.2018 - 12.2019

Bachelor of Computer Application - Science

Madras University
06.2012 - 2015.06

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MOHAMED SIRAJUDEENAssistant Operation Manager