Dynamic and results-driven Team Leader at Rixos Premium Dubai, skilled in client service and complaint resolution. Enhanced guest satisfaction through strategic initiatives and effective team management, achieving superior engagement. Proficient in system optimization and employee training, fostering a collaborative environment that drives performance improvement.
Achieved superior guest engagement through directed efforts.
Resolved issues raised by guests efficiently.
Managed team initiatives.
Maximized profit margins by employing dynamic selling strategies.
Developed detailed employee shift plans.
Optimized training initiatives for better performance.
Developed comprehensive understanding of product details.
Managed implementation and optimization of systems.
Enhanced guest satisfaction through accurate meal selections in upscale settings.
Coordinated team efforts
Maintained hospitality standards in guest interactions.
Client Service
Complaint resolution
Knowledgeable in System
Telemarketing expertise
Employee Evaluation
Staff education and training
Technical Support
Performance improvement
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Self-Motivated
Active Listening
Teambuilding
Written Communication
Multitasking Abilities