Mohamed Abdul Lathif
Chennai
Summary
- Dedicated and results-driven professional with 18 months of experience in accounts receivable (AR) calling and customer relations.
- Proven ability to effectively manage and resolve outstanding payments while maintaining strong client relationships.
- Skilled in communication, negotiation, and problem-solving, with a track record of improving customer satisfaction and contributing to financial objectives.
- Adept at utilizing CRM software and Excel for efficient data management and reporting. Seeking to leverage expertise in a dynamic environment to drive client success and operational efficiency.
Overview
2
2
years of professional experience
Work History
Field Development Manager
Reliance Smart Care (BM Tech)
Chennai
05.2023 - Current
- As a Field Development manager at Reliance Smart Care, I played a pivotal role in ensuring exceptional customer service and smooth operations within my department.
- My responsibilities included managing daily activities, leading a team, and optimizing service performance while maintaining high standards of customer satisfaction.
Assistant Client Partner
Access Healthcare
Chennai
10.2022 - 03.2024
- Experienced Accounts Receivable caller with a strong background in managing collections, resolving billing issues, and maintaining positive client relationships.
- Maintained 100% quality in my work.
- Resolved client complaints regarding overpaid insurance claims and errors.
- Processed paperwork, obtained billing forms and secured confidential information.
Education
B.com (Accounts And Commerce) -
SRM Institute of Science And Technology
Chennai06-2022
HSC - Accounting And Computer Science
St. Johns Matriculation Higher Secondary School
04-2018
SSLC -
St. Thomas Vidyalaya Matriculation School
Chennai03-2016
Skills
- Performance monitoring
- Cross-functional team abilities
- Curriculum Planning
- Team Managing
- Detail-oriented with a focus on accuracy and efficiency
Languages
Tamil
First Language
Tamil
Proficient (C2)
C2
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2
Timeline
Field Development Manager
Reliance Smart Care (BM Tech)
05.2023 - Current
Assistant Client Partner
Access Healthcare
10.2022 - 03.2024
B.com (Accounts And Commerce) -
SRM Institute of Science And Technology
HSC - Accounting And Computer Science
St. Johns Matriculation Higher Secondary School
SSLC -
St. Thomas Vidyalaya Matriculation School
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