Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

MOHAMED KASIM MUSHRAF

ADMIN MANAGER
KARAIKAL

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction at DEE FUEL AGENCY. Skilled in Organizational Management and Problem-Solving, adept at implementing cost-saving strategies and fostering team productivity. Achieved significant improvements in service quality and compliance, demonstrating exceptional Financial Management and Customer Service abilities.

Overview

3
3
years of professional experience

Work History

Manager of Operations

DEE FUEL AGENCY
01.2024 - Current
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.

Administrative Manager

Taste Of India
01.2022 - 12.2023
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Updated reports, managed accounts, and generated reports for company database.
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
  • Monitored inventory levels of office supplies, placing orders when necessary to prevent stock shortages.

Education

Bachelor of Arts - BACHELOR OF COMMERCE

EGS PILLAY ARTS AND SCIENCE COLLEGE
Nagapattinam, India
04.2001 -

Skills

Problem-Solving

Customer Service

Staff Development

Data Management

Financial Management

Business Development

MS Office

Planning and Implementation

Organizational Management

Health and safety compliance

Languages

Tamil
Advanced (C1)
English
Intermediate (B1)
Hindi
Upper intermediate (B2)
Malayalam
Intermediate (B1)

Interests

ADMINISTRATION

Timeline

Manager of Operations

DEE FUEL AGENCY
01.2024 - Current

Administrative Manager

Taste Of India
01.2022 - 12.2023

Bachelor of Arts - BACHELOR OF COMMERCE

EGS PILLAY ARTS AND SCIENCE COLLEGE
04.2001 -

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MOHAMED KASIM MUSHRAFADMIN MANAGER