Mohamed Midhulaj
KERALA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
Work History
General-manager
HUGS INDIA LIMITED
Kerala
01.2021 - 09.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Assistant Manager
TAWFEEQ TRAVEL
Doha
04.2018 - 01.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Travel Consultant
Barakah Travel
Muscat
05.2014 - 03.2018
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Collected, handled and documented payments for travel services and associated feels.
- Worked closely with clients to understand unique needs and meet specific travel desires.
Sales Executive
Fahad Gas Enterprises
Dubai
06.2011 - 04.2013
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
Education
Pre Degree - General Studies
University Of Calicut
Kerala03.2008
Skills
- Managing Operations and Efficiency
- Visionary Leadership
- Strategy & Development
- Negotiation and Conflict Management
- Team-building & Interpersonal Skills
- Scheduling and Coordinating
Timeline
General-manager
HUGS INDIA LIMITED
01.2021 - 09.2022
Assistant Manager
TAWFEEQ TRAVEL
04.2018 - 01.2021
Travel Consultant
Barakah Travel
05.2014 - 03.2018
Sales Executive
Fahad Gas Enterprises
06.2011 - 04.2013
Pre Degree - General Studies
University Of Calicut
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