Dynamic individual with hands-on experience in Learning & Development. Talent for navigating challenges and thriving in fast-paced environments. Strong problem-solving skills and proactive approach enable tackling new tasks with confidence. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Digital Specialist (LMS,CERT)
Maersk Training Services
Chennai
06.2023 - Current
Provided guidance on best practices for digital asset management, ensuring consistent branding across all platforms.
Standardized evaluation criteria across all courses allowing for consistent measurement of participant feedback for ongoing improvement efforts.
Aligned training programs with organizational goals, ensuring that learning initiatives directly supported overarching business objectives.
Created detailed reports outlining the impacts of learning initiatives on overall business performance showcasing tangible results from L&D efforts.
Partnered with HR in succession planning identifying key candidates for promotion or lateral moves within the organization based on their strengths and developmental needs.
Designed interactive workshops that fostered collaboration and active participation among team members for better knowledge retention.
Developed e-learning modules using authoring tools, providing accessible and flexible options for remote employees or those with busy schedules.
Organized town halls, executive tours and other communication events.
Training Administrator
APTARA Learning Pvt Ltd
Chennai
10.2021 - 06.2023
Enhanced employee performance by developing and implementing comprehensive training programs.
Tracked employee progress through regular assessments, providing feedback for continuous improvement in job performance.
Partnered with external vendors to provide specialized trainings where necessary, expanding internal capabilities while maintaining cost efficiency.
Supported company growth with improved onboarding processes, facilitating smooth integration of new hires into the team.
Created training materials and conducted training sessions to ensure compliance with policies and procedures LMS requests and queries have been resolved from the End users via the Service Now ticketing system.
Managed new employee orientation training process for more than 150 employees each year.
Learning Administrator
GP Strategies India Pvt Ltd
Chennai
04.2019 - 10.2021
Maintained comprehensive records of employee training, allowing for accurate reporting and analysis of learning initiatives.
Maintained compliance with industry regulations by ensuring all required training was completed by employees within specified timeframes.
Administered certification programs, ensuring that employees met required standards for their roles within organization.
Streamlined onboarding process for new hires, resulting in reduced time to productivity.
Sr. Associate (Training and Compliance)
Pfizer Health Care India Private Limited
Chennai
01.2015 - 04.2019
Trained and supported new team members, maintaining culture of collaboration.
Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
Mentored junior associates, fostering professional growth and helping them reach their full potential.
Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
Conducting annual cGMP and GDP training for all employees and Maintenance, review, and archival of training documents and records and Schedule, coordinate, and plan Training conducted by External parties at Pfizer Injectable sites.
Administration and overseeing site-level training through the Learning Management system (SAP SUCCESS FACTORS) and its maintenance.
Training Metric preparation (Weekly Forums & SQRT) and Training document management and archival system
Education
MBA - Human Resource Management
Anna University
Chennai, India
04.2020 - 04.2022
BCA - Computer Application
Manonmaniam Sundranar University
Tirunelveli, India
04.2016 - 12.2018
High School Diploma -
Tamilnadu Polytechnic
Madurai
04.2009 - 04.2012
Skills
LMS Implementation & Integration
Current Accountability
Responsible for Technically implement and troubleshoot LMS & CERT system and technically integrate with other core systems.
Accountable for LMS & CERT System issues, downtime, quick fix and workaround.
Responsible for maintaining CERT standards in the organization.
Technically implement, configure and run core systems (LMS, CERT) while adhering to the guidance of the architecture and desired functionality of the systems.
Technically integrate LMS & CERT system with other core systems (BOOK,PLAN, CMS,WEB, CRM,FIN) and ensure seamless flow.
Ensure high adaptation of LMS Platform and CERT to end users and BU’s.
Responsible for all service tickets and accountable for the resolving time and build seamless end-user processes and simplicity through business automations (robotics, connectors, APIs).
Provide lifecycle management of the LMS & CERT system and have an always updated view on new releases and product enhancements.
Record data log , Search Analytics and product enhancement ideas to improve the system.
Certification
ITIL V4 Foundation
Timeline
ITIL V4 Foundation
12-2023
Digital Specialist (LMS,CERT)
Maersk Training Services
06.2023 - Current
Training Administrator
APTARA Learning Pvt Ltd
10.2021 - 06.2023
MBA - Human Resource Management
Anna University
04.2020 - 04.2022
Learning Administrator
GP Strategies India Pvt Ltd
04.2019 - 10.2021
BCA - Computer Application
Manonmaniam Sundranar University
04.2016 - 12.2018
Sr. Associate (Training and Compliance)
Pfizer Health Care India Private Limited
01.2015 - 04.2019
High School Diploma -
Tamilnadu Polytechnic
04.2009 - 04.2012
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