Mohamed Rinaz Ansari Musthafa

Company Overview: OmniPay platform specializes in secure 24/7 payment transaction processing for domestic and international merchants on behalf of acquiring banks.

Key Responsibilities and Achievements:

• Worked as a Senior Test Specialist in a 10-member Agile Scrum team, ensuring seamless execution of sprints and delivery of high-quality software.
• Performed Requirement Analysis, Test Design, Execution, and Defect Triage across End-to-End Acquirer processing and Card Network Scheme testing.
• Led Regression Testing, User Acceptance testing (UAT) support, and Test Database (DB) Management to maintain data integrity during test cycles.
• Created BDD test cases using Cucumber and Gherkin, aligning teams and integrating them into the regression repository.
• Created and maintained a centralized knowledge repository in Confluence to streamline documentation.
• Presented demos of user stories to stakeholders, ensuring alignment with business goals.
• Conducted Root Cause Analysis of defects and prioritized them for resolution in collaboration with stakeholders.
• Reported critical issues to management, mitigating risks to major deadlines.
• Produced and delivered test metrics for tracking progress across various testing phases.
• Mentored and trained junior QA analysts, promoting continuous learning and development.
• Acted as the Point of Contact (POC) for the regression testing team, delivering seamless quality assurance for complex releases.
• Worked closely with developers and team members, offering guidance on product challenges as a Subject Matter Expert (SME).
• Collaborated with cross-functional teams to enhance integration and overall product performance.

• Worked as a contractor at OmniPay (Fiserv) until March 2020, after which I joined as a full-time employee.

Company Overview:

Sallie Mae Bank is a leading provider of student and personal loans in the US. In 2014, Sallie Mae split into two separate companies: SLM Corporation (current Sallie Mae), which focuses on private student loans, and Navient Corporation, which services government loans. GOBankingRates recognized Sallie Mae as one of the top online banks for its high-interest products and no monthly fees.

Key Responsibilities and Achievements:

• Conducted a requirement study and identified key business scenarios.
• Prepared test scenarios and test cases and executed them for various modules.
• Performed mobile testing using BrowserStack for Android and iOS platforms.
• Conducted browser compatibility testing across multiple browsers: IE, Edge, Chrome, and Firefox.
• Involved in database testing to ensure data integrity and performance.
• Executed test cases and logged results in VSTS for tracking and reporting.
• Logged and tracked defects in VSTS until closure, ensuring timely resolution.
• Prepared daily and weekly status reports to communicate progress and blockers.
• Gained hands-on experience in automation using Selenium with Java to streamline repetitive testing.
• Assisted and provided support during UAT to ensure smooth product validation.
• Coordinated with onsite teams, providing detailed information on test requests, failures, and resolutions.

Company Overview:

Fiserv Output Solutions (FOS) is a leading provider of critical business communications, offering services such as plastic card manufacturing, laser printing, and electronic document delivery. FOS serves multiple domains, including Health Insurance, Investment Services, Financial Retail, Consumer Services, and Billing & Invoicing.

Key Responsibilities and Achievements:

• Attended grooming sessions for gathering requirements and story points.
• Coordinated with stakeholders and the business team during the requirements-gathering phase.
• Involved in designing test cases and test execution.
• Worked in Agile Scrum methodology, collaborating with BAs and developers to dry-run and execute test cases.
• Performed regression testing for user stories and presented the results.
• Presented demos to clients for sprint user stories at the end of each sprint.
• Conducted test case walkthroughs for clients and onsite teams at the end of each sprint.
• Participated in weekly calls to clarify any issues with the onsite team.
• Added tasks in TFS for every sprint, logged defects in TFS, and tracked them to closure.
• Conducted Root Cause Analysis (RCA) for raised defects to ensure proper resolutions.
• Followed standard processes and methodologies for software testing deliverables and defect management.
• Attended defect triage meetings and contributed to resolving defects and updating the status.