MOHAMED SAQLAIN MUSHTAQ I
Chennai
Summary
Quality Partner at Access Healthcare recognized for expertise in quality assurance and effective client communication. Utilizes NexGen software to implement operational improvements and boost team efficiency. Strong ability to cultivate professional relationships and deliver actionable insights, resulting in enhanced process efficiency and compliance standards.
Overview
7
7
years of professional experience
Work History
Service Quality Analyst & ATA - Medical Billing
Access Healthcare Pvt Ltd
Chennai
10.2021 - Current
- Led quality assurance initiatives for healthcare services and processes.
- Mentored team members on quality standards and best practices.
- Performed audits under ATA: Audit the Auditor guidelines.
- Conducted regular audits to ensure compliance with industry regulations.
- Reviewed customer feedback and complaints to identify areas for improvement.
- Utilized Excel, Word, PowerPoint, and Outlook for various documentation tasks.
- Created reports summarizing test results, defects found, corrective actions taken
Client Partner
AGS healthcare
Chennai
04.2019 - 09.2021
- Processed medical claims using advanced billing software systems.
- Reviewed patient records for accuracy and compliance with regulations.
- Collaborated with healthcare providers to clarify billing discrepancies.
- Researched discrepancies between billed charges and payments received from insurance companies, or other third-party payers.
Education
Bachelor's in Business Administration - B.B.A
Patrician College of Arts and Science
Chennai, India04.2019
Higher Secondary School -
MEASI Matriculation Hr Sec School
Chennai, India04.2016
Skills
- Team mentoring
- Quality assurance
- Client interaction
- Business development
- Effective communication
- Data-driven insights
- Proficient in Microsoft Office
- Experienced with EPIC software
- Knowledgeable in BRIGHTREE platform
- Familiar with NexGen system
- WPS Office proficiency
- Adobe Acrobat expertise
Languages
English
Proficient (C2)
C2
Tamil
Native
Native
Hindi
Upper Intermediate (B2)
B2
Urdu
Proficient (C2)
C2
Accomplishments
Pat on the back, Access Healthcare Pvt. Ltd., Chennai, 10/01/22, received for completing the training with 100% quality.
Timeline
Service Quality Analyst & ATA - Medical Billing
Access Healthcare Pvt Ltd
10.2021 - Current
Client Partner
AGS healthcare
04.2019 - 09.2021
Bachelor's in Business Administration - B.B.A
Patrician College of Arts and Science
Higher Secondary School -
MEASI Matriculation Hr Sec School