MOHAMMAD AFRIDI AMIR MANSOORI
IT Support Executive
Wadala
Summary
I am very practical person with an amiable disposition and strong cultural values. I strongly believe in accuracy and precision in whatever I do. I believe I have good communication skills that would provide transparency and productivity in the organization Dedicated and skilled IT Support professional with hands-on experience in providing technical assistance, managing IT infrastructure, and configuring network and security systems. Looking to contribute my expertise in a growth-oriented organization where I can deliver efficient IT solutions and enhance operations.
Overview
5
5
years of professional experience
Work History
Professional Experience
GET IT SOLUTIONS
Mumbai, India
06.2024 - Current
- IT Support Executive
Get IT Solution - Delivered technical support to various client companies across Mumbai, Gujarat, Rajasthan, Kolkata, and Karnataka.
- Provided desktop support, resolved network issues, and managed hardware/software installations.
- Assisted in maintaining IT infrastructure and ensured smooth day-to-day operations.
- IT Support Technician
Wellness Forever
Provided end-to-end IT support, managing company-wide systems, networks, and user issues across all Wellness Forever stores and departments. - Installed, configured, and maintained network infrastructure at store and corporate levels, ensuring data security through regular monitoring and updates.
- Acted as the key point of contact for resolving IT issues at multiple store locations, enabling smooth daily operations and minimizing downtime.
IT Professional Experience
GET IT SOLUTIONS
Mumbai, India (Remote)
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
Chip level repair
SHRI RAM INSTITUTE OF TECHNOLOGY
Mumbai
05.2020 - Current
- Provided on-site computer repair services to small business and private customers
- Diagnosed software issues, installed updates or new software, and removed malicious programs
- Consulted with customers regarding technological needs as well as technical problems
- Disassembled systems on-site to diagnose issues and make selected repairs
- Took systems off-site as needed for major repairs/rebuilds
Education
SSC -
R. S. Memorial Public High School
Nowgong, MPHSC - undefined
NKES College of Arts, Commerce and Science
B.A - MASS COMMUNICATION
NKES College of Arts, Commerce and Science
Laptop&Computer chip level repair - undefined
SHRI RAM INSTITUTE OF TECHNOLOGY
Skills
Advanced Excel skills
Experience with MS-Windows environments
Advanced MS Office skills
Internet research proficiency
C
Firewall configuration expertise
Internet and Network Configuration
System Backup and Data Recovery
Creating and Managing Backup Policies
IT Infrastructure Support
Windows OS, Basic Server Knowledge
Troubleshooting Hardware & Software Issues
Problem-solving
Microsoft Word
Other Qualifications
- Knowledge in Computer MS-Excel, MS-Windows, MS-Office and well conversant with Internet.
- C++
- CISCO/CCNA Network
- Ad. Design
- Computer repair software & windows installer
- MSC IT
- Firewall Configuration and Policy Management
- Internet and Network Configuration
- System Backup and Data Recovery
- Creating and Managing Backup Policies
- IT Infrastructure Support
- Windows OS, Basic Server Knowledge
- Troubleshooting Hardware & Software Issues
Disclaimer
I hereby declare that the above details furnished are true to the best of my knowledge & belief. All information in this resume is right and truthful. I announce that the information and details shared in this resume are correct and inclusive. I take full liability for the correctness of the information.
Personal Information
- Father's Name: Amir Rehman Taj Mansoori
- Date of Birth: 07/17/99
- Marital Status: Unmarried
Timeline
Professional Experience
GET IT SOLUTIONS
06.2024 - Current
IT Professional Experience
GET IT SOLUTIONS
05.2024 - Current
Chip level repair
SHRI RAM INSTITUTE OF TECHNOLOGY
05.2020 - Current
HSC - undefined
NKES College of Arts, Commerce and Science
B.A - MASS COMMUNICATION
NKES College of Arts, Commerce and Science
Laptop&Computer chip level repair - undefined
SHRI RAM INSTITUTE OF TECHNOLOGY
SSC -
R. S. Memorial Public High School