MOHAMMAD AFRIDI AMIR MANSOORI
IT Support Executive
Wadala
Summary
I am very practical person with an amiable disposition and strong cultural values. I strongly believe in accuracy and precision in whatever I do. I believe I have good communication skills that would provide transparency and productivity in the organization Dedicated and skilled IT Support professional with hands-on experience in providing technical assistance, managing IT infrastructure, and configuring network and security systems. Looking to contribute my expertise in a growth-oriented organization where I can deliver efficient IT solutions and enhance operations.
Overview
5
5
years of professional experience
Work History
Professional Experience
GET IT SOLUTIONS
06.2024 - Current
- IT Support Executive
Get IT Solution - Delivered technical support to various client companies across Mumbai, Gujarat, Rajasthan, Kolkata, and Karnataka.
- Provided desktop support, resolved network issues, and managed hardware/software installations.
- Assisted in maintaining IT infrastructure and ensured smooth day-to-day operations.
- IT Support Technician
Wellness Forever
Provided end-to-end IT support, managing company-wide systems, networks, and user issues across all Wellness Forever stores and departments. - Installed, configured, and maintained network infrastructure at store and corporate levels, ensuring data security through regular monitoring and updates.
- Acted as the key point of contact for resolving IT issues at multiple store locations, enabling smooth daily operations and minimizing downtime.
IT Professional Experience
GET IT SOLUTIONS
05.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
Chip level repair
SHRI RAM INSTITUTE OF TECHNOLOGY
05.2020 - Current
- Provided on-site computer repair services to small business and private customers
- Diagnosed software issues, installed updates or new software, and removed malicious programs
- Consulted with customers regarding technological needs as well as technical problems
- Disassembled systems on-site to diagnose issues and make selected repairs
- Took systems off-site as needed for major repairs/rebuilds
Education
SSC -
R. S. Memorial Public High School
Nowgong, MPHSC - undefined
NKES College of Arts, Commerce and Science
B.A - MASS COMMUNICATION
NKES College of Arts, Commerce and Science
Laptop&Computer chip level repair - undefined
SHRI RAM INSTITUTE OF TECHNOLOGY
Skills
Advanced Excel skills
Experience with MS-Windows environments
Advanced MS Office skills
Internet research proficiency
C
Firewall configuration expertise
Internet and Network Configuration
System Backup and Data Recovery
Creating and Managing Backup Policies
IT Infrastructure Support
Windows OS, Basic Server Knowledge
Troubleshooting Hardware & Software Issues
Problem-solving
Microsoft Word
Other Qualifications
- Knowledge in Computer MS-Excel, MS-Windows, MS-Office and well conversant with Internet.
- C++
- CISCO/CCNA Network
- Ad. Design
- Computer repair software & windows installer
- MSC IT
- Firewall Configuration and Policy Management
- Internet and Network Configuration
- System Backup and Data Recovery
- Creating and Managing Backup Policies
- IT Infrastructure Support
- Windows OS, Basic Server Knowledge
- Troubleshooting Hardware & Software Issues
Disclaimer
I hereby declare that the above details furnished are true to the best of my knowledge & belief. All information in this resume is right and truthful. I announce that the information and details shared in this resume are correct and inclusive. I take full liability for the correctness of the information.
Personal Information
- Father's Name: Amir Rehman Taj Mansoori
- Date of Birth: 07/17/99
- Marital Status: Unmarried
Timeline
Professional Experience
GET IT SOLUTIONS
06.2024 - Current
IT Professional Experience
GET IT SOLUTIONS
05.2024 - Current
Chip level repair
SHRI RAM INSTITUTE OF TECHNOLOGY
05.2020 - Current
HSC - undefined
NKES College of Arts, Commerce and Science
B.A - MASS COMMUNICATION
NKES College of Arts, Commerce and Science
Laptop&Computer chip level repair - undefined
SHRI RAM INSTITUTE OF TECHNOLOGY
SSC -
R. S. Memorial Public High School