MOHAMMAD AKHEEB

i handled daily operations, led and trained staff, managed inventory. drove sales, ensured excellent customer service, and maintained store appearance and security, focusing on achieving targets, optimizing profitability and creating a positive shopping/work enviroment.

• Controlled costs to keep business operating within budget and increase profits.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Improved marketing to attract new customers and promote business.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Maximized performance by monitoring daily activities and mentoring team members.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maintained professional, organized, and safe environment for employees and patrons.
• Developed and maintained relationships with customers and suppliers through account development.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

• Solved customer challenges by offering relevant products and services.
• Built relationships with customers to encourage repeat business.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.