Summary
Overview
Work History
Education
Skills
Additional Information
Hobbies and Interests
Languages
Personal Information
Languages
Timeline
Generic
Mohammad Askari

Mohammad Askari

Lucknow

Summary

A quest to work in a real professional environment where knowledge can be shared and enrich

I am a professionally qualified front office agent , i am flexible regarding working hours and am able to work a range of shift

Overview

9
9
years of professional experience

Work History

Front Office Executive

The Centrum
Lucknow
11.2024 - Current
  • Maintaining a professional reception area to enhance visitor experience
  • Handling income and outgoing mail efficiently.
  • Delivery exceptional customer service to resolve enquiry promptly.
  • Execute various administrative task to support daily operation.

Front Office Senior Supervisor

The Centrum
Lucknow
11.2023 - 10.2024
  • Train and instruct staff on customer services
  • Assign task to staff to enhance operation efficiently
  • Monitoring and evaluate staff performance to ensure adherence to expectations

Front Office Supervisor

The Centrum
Lucknow
10.2022 - 10.2023
  • Insure proper male handling to maintain efficient work flow
  • Address complaint promptly to enhance customer satisfaction
  • Manage daily operation to optimise team productivity
  • Cultivate a positive work environment to promote employee engagement

Front Office Senior Associate

The Centrum
Lucknow
07.2021 - 10.2022
  • Served as primary communication point of guest
  • Managed room assignment to ensure optimal gas placement
  • Facilitate checking and check out process efficiently
  • Processed billing closure for timely account reconciliation

Front office Associate

The Grand JBR
Lucknow
11.2019 - 06.2021
  • Address customer queries and complaint to enhance service satisfaction
  • Facilitate checking and check out process for efficient Guest services
  • Answered incoming calls from the room and hotel front insurance assistance

Industrial Training

Taj Mahal
01.2017 - 10.2017
  • We were exposed to different departments within a hotel such as front office, food & beverage, housekeeping

Education

High School -

St francis college

Intermediate -

St Francis college

Bachelor of Science -

Institute of Hotel Management

Skills

  • Multitasking abilities
  • Planning & organisation
  • Interpersonal communication
  • Microsoft office proficiency

Additional Information

I am a professionally qualified front office agent, I am flexible regarding working hours and am able to work a range of shifts.

Hobbies and Interests

Cricket

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 09/17/97
  • Nationality: Indian
  • Marital Status: Single

Languages

English, Hindi
First Language

Timeline

Front Office Executive

The Centrum
11.2024 - Current

Front Office Senior Supervisor

The Centrum
11.2023 - 10.2024

Front Office Supervisor

The Centrum
10.2022 - 10.2023

Front Office Senior Associate

The Centrum
07.2021 - 10.2022

Front office Associate

The Grand JBR
11.2019 - 06.2021

Industrial Training

Taj Mahal
01.2017 - 10.2017

High School -

St francis college

Intermediate -

St Francis college

Bachelor of Science -

Institute of Hotel Management
Mohammad Askari