Mohammad Ayaz Vahora
Gujarat
Summary
Experienced Business Development Manager looking for leadership position with increasing responsibility and room to contribute to company success. Solid record of achievement over 6 years in Management and Sales. Communications and relationship management professional with strong background enhancing cross-functional collaboration. Energetic and reliable office manager skilled at working with diverse groups of people. Strong track record of motivating teams to achieve project goals. Expert at administrative processes and office procedures. Specialized in Innovation Management and Process Innovation which allows me to provide desired results and more.
Overview
8
8
years of professional experience
Work History
Freelancer Business Development / Lead Generation
Merit Global Training
10.2023 - Current
- Responsible for identifying new business opportunities, building and maintaining relationships with potential clients
- Generating high-quality leads to drive the company's growth
- Process innovation that leads to new approach to the potential clients to increase sales and client base
- Sales Reporting
- Building new client relationships and maintaining existing ones
- Negotiating with clients for best deals
- Build relationships with prospective clients
- Develop and implement a comprehensive sales strategy aligned with the company's goals and objectives
- Create sales plans, set targets, and establish key performance indicators (KPIs) for the sales team
Operations Head/Manager
Freezle Shakes
04.2021 - 05.2023
- Coordinating daily Kitchen management operations
- Delivering superior Beverage service and maximizing customer satisfaction
- Responding efficiently and accurately to customer complaints
- Coordinate daily Back of the House operations
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage Kitchen's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and events
- Recommend ways to reach a broader audience (e.g Discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future operations
2IC/ Assistant manager
The Dunn Group Bp Auburn - Balmain Coffee Company
Sydney
03.2019 - 10.2020
- Assisting the manager in achieving business and operational goals for the growth of the business by modifying and upgrading methods and task patterns
- Acting as a problem solver and communication link between manager and the team
- Doing managerial work which includes stock ordering, processing invoices, preparing reports, banking, handling cash etc
- Working on Console and software like Postec Visual and Profit track
- Guiding the Café section supervisor to achieve sales and planning marketing plans to promote the brand
- Occasionally preparing daily and weekly reports for the Managing director of the company
Restaurant Manager
Rashays
Sydney
04.2017 - 02.2019
- Leading restaurant in achieving sales targets set by the corporate headquarter of the restaurant
- I was in charge of preparing various reports such as sales, wastage, stock receipt reconciliation
- Training newly hired kitchen and front of desk staff
- Other key responsibilities were preparing roster for the employees, planning marketing strategies and sales analysis for stock ordering
- I was also overseeing food quality and also took care of customer complaints and feedback
- Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives
- Guaranteed compliance with food safety procedures and quality control guidelines
- Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency
- Estimated supply requirements based on historical needs and projected business levels
- Conducted daily pre-shift and weekly departmental meetings to maximise organisational efficiency
- Trained workers in every position, including food preparation, money handling and cleaning roles
- Demonstrated leadership with hands-on approach in completing daily tasks and motivating team through pre-shift briefs
Education
Masters of Business Administration - Entrepreneurship and Innovation
Western Sydney University
Australia01.2018
Bachelor of Business Administration -
The Maharaja Sayajirao University of Baroda
India01.2016
Skills
- Sales and market development
- Territory and account management
- Performance tracking and evaluations
- Strategic decision-making
- Sales pipeline management
- Process improvement
- Business planning
- Pricing strategies
- Multi-unit operations management
- Continuous improvements
- Strategic resource management
- General office administration
- Digital marketing
- Communication skills
- Problem-solving
Accomplishments
- Hall of Fame Award (MSU BBA) 2013 - 2016
- Auditor in BBA Bazigar Event.
- Organized football tournament in the university.
- Raised sponsorships for college magazine.
- Played football from 2008 to 2013, won several medals and trophies.
Additional Information
Internship at ITC Welcome Hotel, Finance department., Undergrad university project - Impact of German automobile in India., Masters' university project - LIFI (Light fidelity - future of internet)
Languages
First Language, C1 Advanced, C1 Advanced
Hobbies and Interests
- Playing and following football as a sport.
- Tech enthusiast especially in Phones, Laptops and Cars.
- Console and computer gaming.
- Business head. Like to read about start-ups.
Timeline
Freelancer Business Development / Lead Generation
Merit Global Training
10.2023 - Current
Operations Head/Manager
Freezle Shakes
04.2021 - 05.2023
2IC/ Assistant manager
The Dunn Group Bp Auburn - Balmain Coffee Company
03.2019 - 10.2020
Restaurant Manager
Rashays
04.2017 - 02.2019
Masters of Business Administration - Entrepreneurship and Innovation
Western Sydney University
Bachelor of Business Administration -
The Maharaja Sayajirao University of Baroda
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