MOHAMMAD HANIF GAFOOR KALU
Mumbai
Summary
Seeking a Merchandiser role at Retail Company where my expertise in display and customer service can help meet sales targets. To obtain a position as a merchandiser in a company that can use my analytical as well as creative skills to profit and drive sales and provide flawless. Another important objectives merchandising is the growth of the business and making the business profitable.
17 years of experience in Retail, Cinemas operations and customer service in UAE (8 years) & India (9 years). Experience in working for reputed Hypermarkets, forwarding & trading companies.
Overview
18
18
years of professional experience
Work History
MERCHANDISER/LOGISTICS
Al Khayyat Investment LLC
Dubai
05.2022 - 09.2023
- Duties such as creating good displays, manage FIFO (first in first out)
- Maximize customer interest and sales level by displaying products appropriately
- Track inventory levels & report any shortage to management and remove nearby shelf life products from the shelves
- Coordination with internal department and follow-up on sampling material in house, production and delivery dates
- Managing approvals of all the products and timely procurement of goods
- Planning and executing the efficient transportation and storage of goods from the point of origin to the point of consumption
- Meet customer requirements in a timely, cost-effective manner
- Planning and optimizing routes and shipment loads, order management, freight auditing and payment
TEAM LEADER
Future Group pvt ltd
Mumbai
12.2017 - 03.2022
- Customer relations management
- Resolving customer complaints
- Coordination with store and vendors for stock movements
- Ensuring the optimum stock levels through efficient ordering system
- Ensuring minimum shrinkage
- Comparing the physical appearances, fixtures, lighting and area allocation per category of competitors' via those of Big Bazaar
- Development and implementation of systems to control pilferage
Promoter/Merchandiser
Al Khayyat Investment LLC
Dubai
02.2015 - 10.2017
- Selling Electricals Kitchen Appliances & House Ware products
- Explaining the Customer about the Equipment's & features of the products
- Making Bills for Customer Satisfaction
Stocker
MAF (Majid Al Futtaim)
Dubai
11.2011 - 01.2015
- Attending the Customers for sale prospect
- Making Shelf labelling & price survey
- Conducting monthly inventories & Damage reports
- Slow moving stock & sleeping stock return to the vendor
Supervisor-Operations
IMAX Big Cinemas
Wadala
06.2008 - 09.2011
- Customer relations management
- Resolving customer complaints
- Coordination with store and vendors for stock movements
- Ensuring the optimum stock levels through efficient ordering system
- Ensuring minimum shrinkage
- Visual Presentation of Products (Movie, F & B etc.) and its merchandise
- Ensuring clear cut communication through signage
- Liaison with various Govt
- Bodies for permissions and licenses required for smooth operations of the property
- Maintain cordial relation with mall management authorities
- Comparing the physical appearances, fixtures, lighting and area allocation per category of competitors' via those of Big Cinemas
- Development and implementation of systems to control pilferage
Store Keeper
R Adlabs (BIG Cinemas)
Mulund
06.2005 - 04.2008
- Maintaining inwards & outwards reports manually as well as in computers
- Preparing in-house reports and Daily sales sheet / Daily collection reports
- Weekly stock take reports
- Maintaining vendor's details
- Making ordering & vendor's bill as per requirements
- Co-ordinate with vendors regarding payment problem and feedback
- Maintaining & taking care of the warehouse in a proper way as per inventory (Stock Take)
Education
HSC PASS -
Bhartiya Shiksha Parishad
01.2005
Skills
- Merchandising & display
- Personnel engagement
- Complex problem-solving
- Coaching and Training
- Friendly positive attitude
- Customer service
- Reliable & trustworthy
- Monitoring properly process flows accordance to SOP
- Exceptional Communication and Presentation skills
- Possess Team spirit
- Patience
- Leadership qualities
- Microsoft excel
- Microsoft word
- Ability to handle multicultural workforce
Languages
- English
- Hindi
- Marathi
- Konkani
Profilesummary
17, UAE, 8, India, 9, Retail, Cinemas operations, Customer service, Reputed Hypermarkets, Forwarding & trading companies
Personal Information
- Passport Number: Z6689771
- Date of Birth: 01/15/83
- Nationality: Indian
- Marital Status: Married
Timeline
MERCHANDISER/LOGISTICS
Al Khayyat Investment LLC
05.2022 - 09.2023
TEAM LEADER
Future Group pvt ltd
12.2017 - 03.2022
Promoter/Merchandiser
Al Khayyat Investment LLC
02.2015 - 10.2017
Stocker
MAF (Majid Al Futtaim)
11.2011 - 01.2015
Supervisor-Operations
IMAX Big Cinemas
06.2008 - 09.2011
Store Keeper
R Adlabs (BIG Cinemas)
06.2005 - 04.2008
HSC PASS -
Bhartiya Shiksha Parishad