MOHAMMAD HARIS

• Orchestrated strategic planning and execution strategy, providing critical leadership insights and client management to ensure smooth delivery across complex payments & finance projects
• Performed effective Stakeholder Management & acted as a liaison between business partners and technical teams to articulate requirements documentation and alignment with project goals
• Orchestrated Comprehensive Documentation by producing high-quality BRDs, FRDs, TDDs, product design documents and Use Case specifications as per industry trends
• Designed and executed rigorous test plans for successful Quality control, including data validation, data quality and end-to-end UAT, ensuring ~90% defect-free deployments in a fast-paced environment
• Implemented defect management strategic initiatives, overseeing the entire defect cycle from identification and prioritization to resolution and verification, ensuring delivery/installation of high-quality software
• Managed multiple projects using Agile Methodology following sprint planning, daily scrum meetings, sprint review, sprint retrospective & backlog refinement, delivering the project on time and within budget
• Successfully performed and managed unit, system integration, API, functional, regression testing(s) and E2E UAT of the product
• Ensured on-time production installation of the deliverables for a better customer experience
• I worked on Continuous Process Improvements, Change Management, and Time Management by identifying process enhancements through research, data analysis and stakeholder feedback
• Fostered a collaborative Team Leadership & excellent communication environment among Business and Quality Analysts
• Worked on Professional Development via industry standard certifications and skill development workshops.
• Championed continuous process improvement efforts by proactively identifying inefficiencies in existing workflows and implementing targeted enhancements for long-term success.

Project: Under Armour

• Managed the requirement gathering and requirement analysis sessions to ensure all the business requirements are covered and aligned with customer and product owner expectations
• Assisted Business Leaders in project plan creation, resource hiring, resource allocation & budgeting to meet deadlines
• Collaborated closely with stakeholders for negotiation &tailored a detailed test plan or architecture aligned with project requirements
• Scheduling reviews of test plans, test cases, test scripts and metrics to ensure they meet quality standards, effectively covering the required functionality
• Kept Project Oversight by performing thorough task(s) monitoring during the product development lifecycle, ensuring adherence to the test plan and tight project deadlines
• I attended and steered all agile ceremonies within the project and was flexible enough to perform Scrum Master activities in day-to-day engineering operations
• Developed & executed 1000+ test cases for User Acceptance Testing, ensuring all functionalities met business requirements and defect-free deployment, resulting in a significant ~10% reduction in project costs
• Reported critical defects during different testing phases and performed successful risk assessment
• Led defect triage meetings & communications to prioritize and resolve issues promptly, thereby minimizing project risks
• I gained extensive project management skills, leadership skills, interpersonal skills, and knowledge of the information technology industry while working with highly experienced & skilled individuals
• Developed operational excellence on different SAP modules and e-Commerce while working on the project
• Performed timely, comprehensive status reporting and quality audits to keep all cross-functional teams informed of project updates.
• Optimized test cases to maximize success of manual software testing.
• Tested, identified, and troubleshot problems with networks.
• Streamlined testing processes for increased efficiency and reduced overall test cycle time.

Project: DUFRY MTS

• Managed creation of meticulously detailed specification documents of the highest caliber with attention to detail
• Optimized test cases to maximize success of manual software testing.
• Established regular communication channels between onsite and offshore team members, ensuring seamless coordination despite geographical barriers.
• Developed, implemented and maintained automated testware for scripts, functions, and programs to boost testing efficiency.
• Ensured seamless comprehension, implementation & engagement by software development and quality assurance teams
• Collaborate with Subject Matter Expert (SMEs) and Product Owners to create epics & user stories for the product backlog, defining acceptance criteria and working closely with developers to ensure alignment and clarity
• Developed and maintained comprehensive test plan & test cases for all features and functionalities, ensuring 100% requirement coverage
• Leveraged industry best practices to streamline testing processesand policies, enhance efficiency, and ensure consistent quality standards of software delivery
• I actively participated in both manual testing and automation testing and enhanced my quality management experience
• Designed and implemented robust QA automation frameworks following various QA methodologies
• Led the QA Automation initiative in a strategic direction, improving test efficiency by 30% and reducing manual testing efforts
• Developed automated test scripts that identified critical defects early, resulting in ~25% increase in defect detection rate
• Implemented automated regression testing, optimising the regression test cycle time by ~40% in partnership with automation team members
• Responsible for mentoring Business Analysts, Quality Analysts & developers on Agile/Scrum practices, quality compliance methods and standard operating procedures
• I have continuously participated in sprint planning, daily stand-ups, retrospectives, product management & collaboration activities
• Drive continuous improvement initiatives, performing root cause analysis (RCA), and implementing regulatory & preventive measures to enhance product quality and customer satisfaction.

Project: SONY (Camera & Imaging Systems)

• Effectively participated in all requirements gathering & user stories writing sessions of different camera features to create high-quality and easily understandable specification documents
• Trained developers and quality analysts on how to focus and identify the requirements from the detailed specification documents, ensuring adherence and efficiency in project execution
• Effectively acted as a liaison between development and quality teams to ensure clear understanding of requirements & support multiple complex projects during development & testing
• Committed in managing multi-level business stakeholders, including interactions with clients and product end users
• Followed both Agile and Waterfall methodologies using Scrum and Kanban activities across development of different digital camera & models.
• Developed detailed test cases, test procedures & test matrix for complete testing of the features, along with the QA team, for a better end-user experience
• Conducted specification-based testing of the developed features before QA phase to verify maximum requirements coverage, resulting in almost 15% reduction of defect count
• Performed successful integration testing of the camera model(s) with Android and iOS mobiles
• Successfully reported critical defectsand performed defect verification and investigations post-fixing to validate the defect and its overall impact
• Performed impact analysis of critical defect fixes in case it affected other functionalities
• Facilitated daily internal meetings to track progress, address issues or blockers promptly and ensure timely delivery of comprehensive status reports to keep stakeholders informed of project updates
• Provided effective team leadership, fostering a collaborative team environment and building relationships.
• Effectively monitored & measured team performance based on KPI’s (Key Performance Indicators)
• Managed successful maintenance & release of all the documents to respective external & internal stakeholders
• Responsible for hardware management and accountability of multiple camera & mobile models used across different projects
• Successfully achieved project Go Live with high customer satisfaction (CSAT) scores.