Energetic and independent Senior Associate Consultant with exceptional and demonstrable quantitative abilities to perform rigorous and creative analyses, learn new industries quickly and function as integrated member of project team. Manages and delivers assigned responsibilities within scope and budget.
Overview
10
10
years of professional experience
Work History
Senior Associate Consultant
Infosys
1 2022 - 07.2024
Basics in Power BI, creating interactive dashboards, reports, and visualizations using Power BI Desktop.
Demonstrated strong analytical skills, extracting insights from complex datasets and presenting them effectively.
Designed visually appealing data visualizations to communicate key insights and trends.
Basics in writing SQL queries for data extraction, manipulation, and analysis from relational databases.
Advanced skills in Excel, including data cleaning, manipulation, and creating pivot tables and charts.
Learning with data warehousing, data integration, and ETL processes.
Reviewed and edited client communication documents
Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards
Analyst
Hsbc electronic data processing limited
06.2016 - 01.2022
Worked as an effective Sanctions Screening Analyst.
Played a key role in identifying illicit money movement and countering terrorist financing.
Validated message types, such as MT103 & MT202, against public and local sanctions lists, ensuring compliance with regulations.
Processed payments using Bank Connectivity SWIFT, CHIPS, CHAPS, and Fed wire.
Investigated inbound and outbound payment traffic for potential violations, utilizing various tools and resources.
Identified individuals involved in money laundering, terrorist financing, and other criminal activities.
Coordinated with line managers to ensure timely achievement of Service Level Agreements (SLAs).
Maintained 100% quality with no losses in the UK wolf.
Participated in quality check meetings and provided new process knowledge to the team.
Worked with software applications like FIRCO continuity GMSS.
Team Member
Bank of America
05.2013 - 11.2015
Keyed in transaction amounts.
Completed checks and maintained the queue.
Ensured the quality of checks.
Data Entry operator
Observed surrounding areas to identify suspicious activity and thefts.
Farewelled customers in polite, professional manner, maintaining positive impressions.
Process Associate
Genpact
10.2012 - 05.2013
Keyed in transaction amounts.
Completed checks and maintained the queue.
Ensured the quality of checks.
Built Excel spreadsheets with formulas and pivot tables to collate and navigate large datasets.
Calculated environmental impact of current activities to direct future decision-making.
Customer Support Specialist
Tech Mahindra
11.2011 - 07.2012
Interacted with customers over the phone, providing customer service and addressing queries related to the Tata DoCoMo network.
Handled recharge and network issues
Addressed customer service enquires quickly and accurately.
Processed cash and card payments during busy shopping periods, limiting customer wait times.
Established warm and friendly rapport whilst interacting with customers by phone, email and on live chat.
Provided information on after-sales services for comprehensive support.
Monitored email to promptly collect and respond to complaints.