Job Search Status
Open to workDesired start date: Immediately
Open To Work
Mohammad Irfan Khan
Kolkata
Work Preference
Summary
Dynamic Restaurant Operations Manager with over 13 years of expertise in food preparation and service, dedicated to driving excellence in fast-paced environments. Proven ability to inspire and motivate team members to consistently meet and exceed challenging customer demands. Committed to maintaining the highest standards of quality, safety, and cost control, ensuring sustainable business operations that foster growth and customer satisfaction. Results-oriented leader with a passion for enhancing the dining experience while optimizing operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fine Dining Restaurant
TOP DAWG TRAVEN
Shelter Cove Hilton Head Island, USA
01.2024 - 01.2025
Restaurant Manager
Marriott Hotels and Resorts
Hilton Head Island, USA
01.2023 - 01.2024
- Created detailed reports on weekly and monthly revenues and expenses.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Managed accounts payable, accounts receivable and payroll.
- Trained front-of-house staff on restaurant policies and procedures, techniques and communication skills to promote positive experiences.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Optimized profits by controlling food, beverage and labor costs.
Operations Manager
FIFA WORLD CUP, Dohatna Hospitality
Doha, Qatar
10.2022 - 12.2022
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Directed day-to-day operations by implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Coordinated departments concerning production, pricing and sales.
Restaurant Manager
UNIONSKILL INTERNATIONAL (M.H ALAJERY RESTAURANT)
Riyadh, SAUDIA ARABIA
01.2020 - 06.2022
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Adhered to all health department regulations regarding food storage and preparation.
- Updated computer systems with new pricing and daily food specials.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assistant Dining Room Manager
Kempinski hotel
Riyadh, Saudi Arabia
04.2016 - 12.2019
- Delegated work to staff, setting priorities and goals.
- Maintained inventory of supplies and equipment necessary for daily operations.
- Scheduled front of house staff to open, close and work dining room floor daily.
- Managed daily operations of restaurant, ensuring customer satisfaction.
- Coordinated special events such as banquets, parties, weddings.
- Acted as liaison between head of kitchen staff and front of house to update staff on menu updates, special requests, and canceled items.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Captain Supervisor
Hilton Hotel & Resorts Worldwide
Makkah, Saudi Arabia
03.2014 - 03.2016
- Maintained patron satisfaction by monitoring, evaluating and auditing food, beverage and service offerings.
- Monitored food supplies, ordered necessary items to maintain adequate stock levels.
- Kept business financial transactions highly accurate by closely monitoring transactions and securely handling cash.
- Assigned duties and shifts to restaurant staff according to workload requirements.
- Planned work schedules for restaurant personnel ensuring adequate coverage at all times.
Food Service Worker
Swissotel Makkah
Makkah, Saudi Arabia
06.2012 - 01.2014
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Acquired new skills to support team and further accommodate customer needs.
- Refilled condiments, napkins and server workstations.
- Utilized point-of-sale systems for taking orders from customers.
- Followed recipes and customer requests to prepare meals.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Prepared variety of foods according to exact instructions and recipe specifications.
Education
Bachelor of Arts - Hospitality Management
International Institute of Hotel Management
Kolkata, IndiaAdvance Diploma - Hotel Management, Hotel, Motel, And Restaurant Management
International Institute of Hotel Management
Kolkata, IndiaBachelor of Science - Hotel and Catering Management
Punjab Technical University
Jalandhar, IndiaSkills
- Staff Management
- Schedule Coordination
- Recruitment
- Culinary menu design
- Restaurant operations oversight
- Labor and Food Cost Control
- Proven Sales Record
- Complaint Resolution
- Staff Scheduling
- Inventory optimization
- Brand Standards Promotion
- TIPS Certified
Accomplishments
- Best Employed of the Month In all Organization
- CERTIFICATE AWARD FOR MANAGER DEVELOPED PROGRAM MODULE
Certification
- T.I.P.S Certified
- Lobster Ink (100) % Achievement
- Certified Trainer for Crystal Hygiene (Middle East)
Activities and Honors
Qualified Trainer with Lobster Ink. Qualified Certification Train How To A Trainer Qualified Trainer with Lobster Ink. Qualified Certification Train How To A Trainer
Languages
English: Native/ Bilingual
Arabic: Full Professional
Hindi: Native/ Bilingual
Timeline
Fine Dining Restaurant
TOP DAWG TRAVEN
01.2024 - 01.2025
Restaurant Manager
Marriott Hotels and Resorts
01.2023 - 01.2024
Operations Manager
FIFA WORLD CUP, Dohatna Hospitality
10.2022 - 12.2022
Restaurant Manager
UNIONSKILL INTERNATIONAL (M.H ALAJERY RESTAURANT)
01.2020 - 06.2022
Assistant Dining Room Manager
Kempinski hotel
04.2016 - 12.2019
Captain Supervisor
Hilton Hotel & Resorts Worldwide
03.2014 - 03.2016
Food Service Worker
Swissotel Makkah
06.2012 - 01.2014
Advance Diploma - Hotel Management, Hotel, Motel, And Restaurant Management
International Institute of Hotel Management
Bachelor of Science - Hotel and Catering Management
Punjab Technical University
Bachelor of Arts - Hospitality Management
International Institute of Hotel Management
CRICKET
Love to Play Cricket With my Team