Mohammad Kamil
Sonipat
Summary
Dynamic Sales Agent with proven expertise at Local Market, excelling in customer relationship management and sales strategies. Recognized for enhancing customer satisfaction through effective communication and attention to detail. Successfully managed inventory and processed transactions, contributing to a positive shopping experience and fostering lasting customer connections.
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Supervisor
Star accessories
Sonipat
12.2024 - Current
- Supervised daily operations and ensured compliance with safety regulations.
- Trained new staff on company policies and operational procedures.
- Coordinated workflow among team members to maintain efficiency.
- Resolved employee conflicts and promoted a positive work environment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Sales Agent
Local market
07.2024 - Current
- Engaged customers to understand their needs and provide product recommendations.
- Managed inventory by restocking shelves and organizing merchandise displays.
- Processed sales transactions accurately using point-of-sale systems.
- Assisted in creating promotional materials to enhance customer awareness.
- Collaborated with team members to maintain a positive shopping environment.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Developed relationships with customers by providing excellent customer service.
Picker Packer
Pet Empire
Sonipat
07.2024 - Current
- Sorted and organized pet supplies for efficient order fulfillment.
- Loaded and unloaded shipments while maintaining safety protocols.
- Inspected items for quality control before packing orders.
- Collaborated with team members to streamline workflow processes.
- Maintained cleanliness and organization in the warehouse environment.
- Communicated with supervisors regarding inventory levels and needs.
- Assisted in training new employees on packing procedures and safety practices.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Used handheld scanners to key in data for packages.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
- Assembled boxes or other containers for packing goods prior to shipment.
- Labeled packages accurately with destination addresses for shipping purposes.
- Reported any damaged products to supervisor immediately upon discovery.
- Confirmed items picked for orders by keying codes into system.
- Provided assistance in other areas of the warehouse when needed including receiving and stocking duties.
Education
2016 - IT Network Security
NSDC
09.2012 - 08.2016
Skills
- Sales strategies
- Inventory management
- Transaction processing
- Customer relationship management
- Market research
- Effective communication
- Time management
- Attention to detail
- Warehouse space management
- Warehouse organization
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Urdu
Intermediate (B1)
B1
Affiliations
Reading books, playing cricket, travelling etc
Learning
- Network management, office mangement, body language, business skills.
Timeline
Supervisor
Star accessories
12.2024 - Current
Sales Agent
Local market
07.2024 - Current
Picker Packer
Pet Empire
07.2024 - Current
2016 - IT Network Security
NSDC
09.2012 - 08.2016