Muhammed Iyas Mk
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
Retail Salesperson
ROLENDO
Kasaragod
2017.02 - 2024.01
- Greeted customers and provided product information.
- Operated cash registers to process payments from customers.
- Organized backroom inventory according to company standards.
- Provided excellent customer service through personal interactions with shoppers as well as over the phone.
- Resolved customer complaints in a professional manner.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Restaurant Staff Member
popeyes
Abu Dhabi
2018.07 - 2019.11
- Greeted customers and provided menu recommendations.
- Processed payments from customers using cash registers and credit card terminals.
- Checked temperatures of refrigerators and freezers to ensure safety of food products.
- Provided assistance to kitchen staff during peak hours of service.
- Performed opening and closing duties such as setting up workstations with necessary items.
- Resolved customer complaints in a friendly manner while ensuring their satisfaction.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
BBA -
MANGALORE UNIVERSITY
MANGALORE2023-01
HSC -
ESSA HIGHER SECONDARY
KASARAGOD2016-01
SSLC -
TIHSS NAIMARMOOLA
2013-01
Skills
- Store maintenance
- Customer care
- Organization
- Reference selling
- Prospecting
- Negotiation
- Product description
- Customer Service
- Transaction Processing
- Relationship Building
- Positive and professional
PERSONAL DETAILS
- NATIONALITY- INDIAN
- D O B- 14/09/1997
- MARITAL STATUS- Single
- Place - Kasaragod
Languages
Malayalam
First Language
English
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
Arabic
Intermediate (B1)
B1
Tamil
Intermediate (B1)
B1
Timeline
Restaurant Staff Member
popeyes
2018.07 - 2019.11
Retail Salesperson
ROLENDO
2017.02 - 2024.01
BBA -
MANGALORE UNIVERSITY
HSC -
ESSA HIGHER SECONDARY
SSLC -
TIHSS NAIMARMOOLA