Workspace

Analytical and detail-oriented data professional with proven experience at the London Stock Exchange Group (LSEG), specializing in data quality enhancement and collaborative problem-solving. Recognized for delivering exceptional customer service and exceeding quality metrics within fast-paced financial environments.
Addressed multiple customer inquiries through chat.
Handled no internet connectivity problems.
Executed sales activities and resolved customer queries.
Executed sales of Xfinity Xm Mobile Plans.
Resolved customer inquiries on chat to ensure satisfaction.
Assisted customers in resolving delivery-related issues.
Addressed issues concerning undelivered orders, gift vouchers, and coupons.
Handled customer questions efficiently, maintaining adherence to time constraints.
SGPA-8.462
SGPA-8.462
SGPA-6
SGPA-8.656
Collaboration and teamwork
Interpersonal skills
Research proficiency
Data Proficiency
Analytical mindset
Keyword research
Customer service
Microsoft Excel
Power BI
Problem-solving
Time management
Multitasking
Adaptability
Customer complaint resolution
Workspace
Power BI
Microsoft Excel
Microsoft Access
Salesforce
Python in Excel
Cricket
Reading Books
Salesforce Certified Administrator
Python in Excel
Microsoft Excel
Business Analytics with Excel