Mohammad Raza

• Entered, updated, and validated financial data in databases, maintaining quality metrics and timeliness.
• Updated source data using company filings, regulatory reports, and press releases.
• Coordinated with various teams to resolve data-related issues.
• Utilized Eikon/Workspace and Refinitiv tools in conjunction with LSEG products.
• Managed tasks related to Mergers & Acquisitions and financial transcripts.
• Have worked on Various markets such as US, Apac, Korea, Japan
• Have updated financials with utmost quality meeting all the quality metrics.

Addressed multiple customer inquiries through chat.

Handled no internet connectivity problems.

Executed sales activities and resolved customer queries.

Executed sales of Xfinity Xm Mobile Plans.

Resolved customer inquiries on chat to ensure satisfaction.

Assisted customers in resolving delivery-related issues.

Addressed issues concerning undelivered orders, gift vouchers, and coupons.

Handled customer questions efficiently, maintaining adherence to time constraints.

SGPA-8.462

SGPA-8.462

SGPA-6

SGPA-8.656