Mohammad Shabban
Payment Reconciliation Specialist
Shakur Pur
Summary
Experienced payment reconciliation specialist with a strong background in managing high-volume transactions and resolving disputes. Skilled in analyzing data, solving discrepancies, and handling challenges like duplicate transaction entries. Experienced in working with banks to resolve failed transactions and arrange for reversals. Currently working as a Reconciliation Analyst and Team Leader at BankNyou, with expertise in GL reconciliation, payin & payout management, chargebacks, and customer issue resolution. Previously worked at Ducats Solutions LLP, managing transaction reconciliation and customer payments.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
3
3
Languages
Work History
Reconciliation Specialist & Team Leader
BankNyou
07.2023 - Current
- Lead a team in matching reports, ensuring accurate GL reconciliation, and managing payin & payout processes
- Handle chargebacks and customer issues, ensuring quick resolution to maintain customer satisfaction
- Collaborate with internal teams and external partners to resolve discrepancies and improve operational efficiency
Reconciliation Specialist
Ducats Solutions LLP
10.2020 - 06.2023
- Managed daily transaction reconciliations for customer payments.
- Resolved disputes and identified failed transactions.
- Coordinated with banks to address failed transactions and arranged for reversals, ensuring smooth payment processing
- Identified and resolved issues with duplicate card entries in transaction reports
Education
Bachelor of Arts (B.A.) -
Delhi University
Senior Secondary (12th Grade) -
C.B.S.E. Board
01.2017 - 01.2018
Secondary School (10th Grade) - undefined
C.B.S.E. Board
01.2015 - 01.2016
Skills
Advanced Excel Proficiency
Personal Information
- Father's Name: Tanveer Alam
- Date of Birth: 12/06/99
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Muslim
Disclaimer
I hereby declare that the information provided above is accurate and complete to the best of my knowledge. I understand that any false information or misrepresentation may lead to the rejection of my application.
Timeline
Reconciliation Specialist & Team Leader
BankNyou
07.2023 - Current
Reconciliation Specialist
Ducats Solutions LLP
10.2020 - 06.2023
Senior Secondary (12th Grade) -
C.B.S.E. Board
01.2017 - 01.2018
Secondary School (10th Grade) - undefined
C.B.S.E. Board
01.2015 - 01.2016
Bachelor of Arts (B.A.) -
Delhi University
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